> New mass-notification system delivers university alerts

New mass-notification system delivers university alerts

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Contact:
Steve Ray, Public Affairs & Media Relations, seray@sfu.ca, (o) 778.782.5817, (cel) 604.889.0489


March 6, 2008
Simon Fraser University today launched SFU Alerts, a mass-notification system that will quickly deliver emergency messages to the university community via text messaging, instant messaging (IM), e-mail and voice messaging.

“SFU is one of the first Canadian universities to go live with a mass-notification system,” notes SFU president Michael Stevenson. “We have almost 30,000 students, staff and faculty spread across our three Lower Mainland campuses and I am pleased this important communications tool is now in place to enhance their safety and well-being.”

SFU purchased the 3n (National Notification Network) system for $78,000 over two years. Project manager Steve Ray says 3n offered a “robust, well-priced product, with the important added benefit that all personal contact information that we collect will be stored in Canada rather than south of the border.” Ray urges everyone in the university community to visit www.sfu.ca/sfualerts to update their contact information, especially cell phone numbers.

Emergency messages sent via the system will be delivered first via text message, then IM, then e-mail, and finally voice message.

SFU Alerts performed successfully in trial tests, and Ray says there will be a university-wide test of the system by mid-April.