New CLF Frequently Asked Questions
Here are some answers to the most common questions around the Common Look and Feel (CLF) transition.
Last update: July 23, 2013
Why the change?
The new CLF is an evolution of the common web design of the university. A primary driver behind this iteration is the ability to display websites effectively on many different screen sizes (aka "responsive design") including smartphones and tablet computers. Visitors are increasingly browsing with these devices and with the CLF we are increasing the accessibility and usability of university websites. In addition, the new site will feature improved search, enhanced visuals, and more intuitive navigation.
How does the CLF redesign affect me?
If you are responsible for publishing content to the web, the CLF will provide new tools to help you build websites and communicate with your constituents regardless of their choice of web-enabled device (mobile, tablet or desktop).
When can I start using the new CLF templates in CQ5?
The new templates and associated components are available now. To request a site conversion, or a new site using the new CLF templates, email cms-info@sfu.ca.
If I'm building a new site in CQ5, should I start with the old or new templates?
All new sites should be built using the new templates. The only exception is for sites that are embedded within existing sites that are using the old templates.
I've heard that if I already have my site in CQ5 it will be a one-button push to switch to the new site. What can I expect?
It won't be quite that simple. Converting to the new CLF requires the CMS team to copy your site to a new space in CQ called the "Common Look & Feel Workshop" and apply the new CLF templates. The team will help identify some of the main issues that you should address before going live. If you have not done any custom styling, this should be a straightforward process. Finally, the CMS team must move your site back to its original location and re-launch it with the new templates.
We expect an average site, with minimal custom styling, to require approximately five days from the time the live site is copied to the CLF workshop to the time the new CLF site is launched. More complex sites could require several additional weeks of redesign and cleanup. These estimates will be adjusted as the CMS team completes more conversions and gets a better idea of the requirements of the average site.
A detailed conversion process will be sent to you via email once you've indicated that your site is ready to be converted. Email cms-info@sfu.ca if you would like to proceed with the conversion.
What if I'm not currently using CQ5?
If you are not currently using CQ5 you should wait until the main page launches and then follow the steps to migrate to CQ5 at http://www.sfu.ca/cms/start-cq.html.
Please note that CQ5 is the official content management system (CMS) for SFU and it is the only CMS supported by SFU. The adoption was supported by VP's, Deans, and a broad representation of committees related to IT and communications from all SFU campuses. At this time IT Services is not authorized to provide any support for building websites outside of the CQ5 platform but would be happy to provide guidance if you would like to convert your site to CQ5 to take advantage of these new features.
How do I get added to the queue for conversion?
Send an email to cms-info@sfu.ca indicating that you would like to migrate your site to the new CLF. Provide any dates that you will have the necessary people available to help with the conversion.
Who do I communicate with regarding template questions?
Technical questions regarding CQ5 templates and components should go to your Site Admin. Site Admins have access to the CMS help queue to escalate questions or concerns if necessary.
How long will it take to convert the whole SFU site?
The main SFU home page and direct 40+ sub-pages was launched July 15, 2013. Five pilot sites were launched that week with a number of other sites in the process of conversion.
The rest of SFU's departmental websites will be converted as the site owners have resources to contribute to their conversion. The average site could take approximately five days, while more complex sites could take several additional weeks. We expect to have the majority of CQ5-hosted sites converted in 12-24 months assuming departments are able to allocate appropriate resources.
Is there a university style guide available to ensure consistency of spelling, titles, etc. on the new sites?
The official SFU Editorial Style Guide is now available online.
Where can I find good quality photos to use on my new site?
Creative Services has an image library where you can find something suitable for your site: www.sfu.ca/image-library
You can also search here: www.sfu.ca/creative-services/photography/recent_sfu_events.html
If you would prefer to commission photographs, contact Creative Services at creative-photography@sfu.ca.
Who is overseeing the change?
Julie Ovenell-Carter is the project manager and head of the CLF Advisory Committee (comprised of representatives from all three campuses and reporting to the CMS Steering Committee). You can contact her directly at julieo@sfu.ca or 778.782.9406.
What is responsive design?
Below are sample screenshots of the new CLF in full size, tablet and mobile phone format to demonstrate the "responsive design" of the website. The new site pages will adapt to whatever device is being used to ensure easy reading. Click on each image to view a larger version.
