Ellen Balka

University Professor

T: 778-782-3764
Lab T: 778-782-7296
E: ellenb@sfu.ca

Room: K9674

Projects and Websites

Assessment of Technology in Context Design Lab
Action ADE
CV

Education

  • 1991: Ph.D., Interdisciplinary, (Communications, Computer Science, Women’s Studies), Faculty of Applied Sciences, Simon Fraser University, Burnaby, BC.
  • Concentration: women’s organizations, computer networks and social change.
  • 1987: M.A., Women’s Studies, Simon Fraser University, Burnaby, BC.
  • Concentration: women workers’ attitudes towards technology and experiences with workplace technology; the use of technology assessment as an educational tool.
  • 1983-1984: Master’s studies, Faculty of Environmental Studies, York University, North York, ON.
  • Concentration: women and technological change.
  • 1983: Non-matriculated graduate student, Social Management of Technology Program, University of Washington, Seattle, WA.
  • Concentration: technology assessment; technology and work.
  • 1981: B.A., Geography and Environmental Studies, University of Washington, Seattle, WA.
  • Concentration: alternative energy technology and planning.

Currently Teaching

Courses

Future courses may be subject to change.

publications

Books and Monographs

  • Bowker, G., Clarke, A., Timmermans, S. & Balka, E. (Eds.). (2016) Boundary Objects and Beyond: Working with Leigh StarCambridge: MIT Press.  Received 2016 Best Information Science Book Award by the American Society for Information Science and Technology (ASIS&T).
  • Balka, E., Green E. & Henwood, F. (Eds.). (2009). Gender, health and information technology in context. Hampshire: Palgrave Press.
  • Balka, E., Ciolfi, C., Simone, C., Tellioglu, H. & Wagner, I.  (Eds.). (2009). Proceedings of the 11th European Conference on Computer Supported Cooperative Work. New York: Springer.
  • Balka, E. & Smith, R.K. (Eds.). (2000). Women, work and computerization: Charting a course to the future. Norwell, MA: Kluwer.
  • Balka, E. (1997). Computer networking: Spinsters on the web. Ottawa, ON: Canadian Research Institute for the Advancement of Women.

Refereed Journal Articles

  • Small, S., Peddie, D., Bailey, C., Hohl, C., & Balka, E. (Under Review). Barriers to reporting adverse drug events in acute care settings: Findings from a qualitative study.
  • Peddie, D., Bailey, C., Wickham, M.E., Badke, K., Small, S., Balka, E. & Hohl, C. (2016). Designing an Adverse Drug Event Reporting System to Prevent Unintentional Reexposures to Harmful Drugs: Study Protocol for a Multiple Methods Design. Canadian Medical Association Journal (CMAJ) Open, 5(3), e169. Date of Electronic Publication: 2016 Aug 18.
  • Chruscicki, A., Badke, K., Peddie, D., Small, S., Balka, E., & Hohl, C. (2016). Pilot-testing an adverse drug event reporting form prior to its implementation in an electronic health record. Drug Safety, 5(1), 1764. 2016 Oct. 11.
  • Bailey, C., Peddie, D., Wickham, M.E., Badke, K., Small, S., Doyle-Waters, M.M., Balka, E., Hohl, C.M. (2016). Adverse drug event reporting systems – a systematic review British Journal of Clinical Pharmacology, 82(1):17-29. 2016 Jul.
  • Hohl, C.M., Lexchin, J., & Balka, E. Can adverse drug reaction reporting create safer systems while improving health data? The devil is in the detail. Canadian Medical Association Journal (CMAJ) Open. 187(11):789-790. May 4.
  • Whitehouse, S.R., Lam, PY, Balka, E., McLellan, S., Deevska, M., Penn, D., Issenman, R., Paone, M. (2013). Co-Creation with TickiT: Designing and evaluating a clinical eHealth platform for youth. Journal of Medical Internet Research (JMIR), JMIR research protocols2(2), pe42.
  • Balka, E., Tolar, M., Coates, S.T. & Whitehouse, S. (2013). Socio-technical issues and challenges in implementing Safe Patient Handovers: Insights from ethnographic case studies. International Journal of Medical Informatics, 82(12), e345. Date of Electronic Publication: 2012 Dec 5.
  • Tolar, M. and Balka, E. (2012). Caring for individual patients and beyond: Enhancing care through secondary use of data in a general practice setting. International Journal of Medical Informatics81(7), 461-474. 
  • Balka, E., Whitehouse, S., Coates, S. & Andrusiek, D. (2012) . Ski hill injuries and ghost charts: Socio-technical issues in achieving eHealth interoperability across jurisdictions.Information Systems Frontiers14(1), 19-42.
  • Daniels, J., Elston, B., Balka, E., Lim, J., Reimer, E., & Ansermino, J. M. (2011). The effectiveness of standard pediatric daycare surgery discharge communication: A quality improvement gap analysis. Journal of Communication in Healthcare, 4(4), 260-270.
  • Tolar, M. & Balka, E. (2011). From troubleshooting to EMR optimization: IT support in a general practice setting [Special Issue: AHIC 2011]. Electronic Journal of Health Informatics, 6(11), e(31). (1-15).
  • Balka, E. (2010). Broadening discussion about participatory design: A response to Kyng.Scandinavian Journal of Information Systems, 22(1), 77-84.
  • Balka, E. (2010). Obituary: Susan Leigh Star. Social Studies of Science, 40, 647-651.
  • Balka, E., Tolar, M., Coates, S. & Whitehouse, S. (2010). Socio-technical challenges in implementing safe patient handovers in care. Studies in Health Technology and Informatics, 157, 206-212.
  • Balka, E., Krueger, G., Holmes, B. & Stephen, J. (2010). Situating Internet use: Information-seeking among young women with breast cancer [Special Issue: Ehealth and the Delivery of Health Care]. Journal of Computer-Mediated Communication, 15(3), 389-411.
  • Nicol, A.M, Bush, C.G., & Balka, E. (2009). Internet devices and desires: A review of randomized control trials of interactive, internet-mediated, in-home, chronic disease monitoring. Journal of Research in Inteprofessional Practice and Education, 1(1): 66-84.
  • Tillotson, S., Lear, S., Araki, Y., Horvat, D., Prkachin, K., Bates, J., & Balka, E.(2009). Innovation in the North: are health service providers ready for the uptake of an internet-based chronic disease management platform? Studies In Health Technology And Informatics,143: 472-7.
  • Schuurman, N. & Balka, E. (2009). Alt.metadata.health: Ontological context for data use and integration. Journal of Computer Supported Cooperative Work, 18(1), 83-108.
  • Balka, E., Freilich, J.(2008), Evaluating nurses’ injury rates: challenges associated with information technology and indicator content and design. Policy and Practice in Health and Safety, 6(2): 83-99.
  • Poureslami, I., Rootman, I., Balka, E., Devarakonda, R., & Fitzgerald, M. A. (2009). Systematic review of asthma and health literacy: A cultural-ethnic perspective. Medscape General Medicine, 9(3):40.
  • Balka, E., Rodje, K., & Bush, C. (2007). Rose-coloured glasses: The discourse on information technology in the Romanow Report. Canadian Journal of Communication, 32(3):475-494.
  • Balka, E. & Whitehouse, S. (2007). Whose work practice? Situating an electronic triage system within a complex system. Studies in Health Technology and Informatics, 130:59-74.
  • Balka, E., Reidl, C., & Wagner, I. (2007). Using fieldwork in analyzing ethical issues related to IT in health care. Studies in Health Technology and Informatics, 129(part 1):237-241.
  • Murphy, D., Balka, E., Poureslami, I., Leung, D., Cruz, T. & Nicol, A. (2007). Community based video production for communicating health information. Canadian Journal of Communication, 32(3):383-400.
  • Poureslami, I., Rootman, I., & Balka, E. (2007). Changing immigrants’ attitudes towards intentions to use the BC HealthGuide Program: Culturally specific video messaging for health promotion. Journal of Applied Research on Learning, 1(1) 1-12.
  • Poureslami, I., Rootman, I., & Balka, E. (2007). Assessing the effectiveness of informational video Clips on Iranian immigrants’ attitudes toward and intention to use the BC HealthGuide Program in the greater Vancouver area. Medscape General Medicine, 9(1), 12
  • Balka, E., Kahnamou, N. & Nutland, K. (2007). Who’s in charge of patient safety? Work practice, work processes and utopian views of automatic drug dispensing systems.International Journal of Medical Informatics, 76(Supplement 1), S35-S47.
  • Balka, E., Doyle-Waters, M., Lecznarowicz, D. &. FitzGerald, J.M. (2007). Technology, governance and patient safety: Systems issues in technology and patient safety. International Journal of Medical Informatics 76(Supplement 1), S48-S57.
  • Proctor, R., Rouncefield, M., Balka, E., & Berg, M. (2006). CSCW and dependable healthcare systems [Special issue]. Computer Supported Cooperative Work (CSCW), 15(5-6), 413-418.
  • Numata, Y., Schulzer, M., van der Wal, R., Globerman, J., Semeniuk, P., Balka, E., & FitzGerald, M. J. (2006). Nurse staffing levels and hospital mortality in critical care settings: A systematic review. Journal of Advanced Nursing, 55(4) 435-438.
  • Balka, E., Messing, K. & Armstrong, P. (2006). Indicators for all: Including occupational health in indicators for a sustainable health care system. Policy and Practice in Health and Safety, 45-61.
  • Messing, K., Seifert, A.M., Vézina, N., Balka, E. & Chatigny, C. (2005). Qualitative research using numbers: An approach developed in France and used to transform work in North America. New Solutions, 15(3), 245-260.
  • Balka, E., Mason, S. & Elfring, N. (2005). “You think it is turning but it is the multiple small stuff” Gender, the division of labour and back and shoulder injury among nursing staff.Canadian Woman Studies, 24(1): 145-152.
  • Henwood, F. & Balka, E. (2004). Editorial comment: The use of information and communication technologies in the communication of health information and advice information [Special Issue: E-Health]. Communication and Society, 7(4), v-ix.
  • Balka, E. (2003). The role of technology in making gender count on the health information highway. Atlantis, 27(2), 49–56.
  • Balka, E. (2003). Getting the big picture: The macro-politics of information system development (and failure) in a Canadian hospital. Methods of Information in Medicine, 42(4), 324–330.
  • Balka, E. (2000). Der aktive text von computer-netzwerken. [Uncovering gendered social relations: The active text of computer networks]. Das Argument, 238, 785–793.
  • Balka, E. (2000). Rethinking ‘The Medium is the Message’: Agency and technology in McLuhan’s writings. Media International Australia, 94, 73–88.
  • Balka, E. (2000). Recipe for new directions in communications research: Take one feminist, add an interest in the social aspects of computing and shake; finally, stir with communications as an area of study and serve. The Australian Journal of Communication, 27(1), 22–50.
  • Balka, E. (1998). Feminist technology assessment: Reflections on theory and practice [Reprinted as part of 25th Anniversary Promotion]. Atlantis, 37(2), 112–122.
  • Balka, E. (1997). Participatory design in women’s organizations: The social world of organizational structure and the gendered nature of expertise. Gender, Work and Organizations, 4(2), 99–115.
  • Balka, E. (1996). Women and computer networking in six countries. The Journal of International Communications, 3(1), 66 –84.
  • Balka, E. (1995). Risk recreation, gender, technology and empowerment: Reflections of life on the rocks [Special issue on women and sport]. Canadian Woman Studies/Les Cahiers de la femme, 15(3), 42–45.
  • Balka, E. & Doucette, L. (1994). The accessibility of computers to organizations serving women in the province of Newfoundland: Preliminary study results. Electronic Journal of Virtual Culture, 2(3). http://www.monash.edu.au/journals/ejvc/balka.v2n3.
  • Balka, E. (1993). Cappuccino, community and technology: Technology in the everyday life of Margaret Benston. Canadian Woman Studies Journal/les cahiers de la femme, 13(2), 62–65.
  • Benston, M. & Balka, E. (1993). Participatory design by non-profit groups. Canadian Woman Studies Journal/les cahiers de la femme, 13(2), 100–103.
  • Balka, E. (1993). Women’s access to on-line discussions about feminism. The Electronic Journal of Communication/La Revue Electronique de Communication, 3(1).http://www.cios.org/getfile/Balka_v3n193.
  • Balka, E. (1991). Margaret Benston remembered. Labour/ Le Travail, 2(27).
  • Balka, E. (1986). Calculus and coffee cups: Learning science on your own. Resources For Feminist Research, 16(3), 11–12.

Book Chapters

  • Balka, E. and Star, S.L. (2016). How Shadow Bodies Make Us Human. In G. Bowker, G., A. Clarke, S. Timmermans, S. E. Balka, (Eds.). Boundary Objects and Beyond: Working with Leigh Star. (pp. 358-380). Cambridge: MIT Press.
  • Balka, E. (2012). Influencing technology design, practice and policy through Participatory Design. In J. Simonsen, & T. Robertson, (Eds.), Routledge International Handbook of Participatory Design (pp. 257-280). London: Taylor & Francis.
  • Balka, E. (2012). ACTION for Health: Influencing technology design, practice and policy through participatory design. In J. Simonsen & T. Robertson, (Eds.), Routledge International Handbook of Participatory Design (pp. 257-280). London: Taylor & Francis.
  • Balka, E. (2010). From categorization to public policy: The multiple roles of electronic triage. In A. Rudinow Sætnan, H. M. Lomell & S. Hammer, (Eds.),By the very act of counting: The co-construction of statistics and society (pp. 172-190). New York: Routledge
  • Balka, E. & Rodje, K. (2010). How do we define for whom the bell curves? Measuring ethnicity in CanadaIn A. Rudinow Sætnan, H. M. Lomell & S. Hammer, (Eds.), By the very act of counting: The co-construction of statistics and society (pp. 99-116). New York: Routledge.
  • Balka, E. (2010). From Categorization to public policy: The multiple roles of electronic triage. In A. Rudinow Sætnan, H. M. Lomell & S. Hammer, (Eds.). By the very act of counting: The co-construction of statistics and society (pp. 172-190). New York: Routledge.
  • Balka, E. & Rodje, K. (2010).  How do we define for whom the bell curves? Measuring ethnicity in Canada. In A. Rudinow Sætnan, H. M. Lomell & S. Hammer, (Eds.). By the very act of counting: The co-construction of statistics and society (pp. 99-116). New York: Routledge. , NY.
  • Green, E., Henwood, F. & Balka, E. (2009). Introduction. In E. Balka, E. Green & F. Henwood (Eds.), Gender, health and information technology in context (pp. 1-16). Hampshire: Palgrave Press.
  • Balka, E. (2009). Gender, information technology and making health work: Unpacking complex relations at work. In E. Balka, E. Green & F. Henwood (Eds.), Gender, health and information in context. (pp. 104-121). Hampshire: Palgrave Press.
  • Green, E., Henwood, F. & Balka, E. (2009). Conclusion. In E. Balka, E. Green & F. Henwood (Eds.), Gender, health and information technology in context. (pp. 177-187). Hampshire: Palgrave Press.
  • Green, E. , Henwood, F. & Balka, E. (2009). Introduction. In E. Balka, E. Green & F. Henwood (Eds.). Gender, information technology in context. (pp. 1-16). Hampshire: Palgrave Press.
  • Balka, E. (2009). Gender, information technology and making health work: Unpacking complex relations at work. In E. Balka, E. Green & F. Henwood (Eds.). Gender, health and information technology in context. (pp. 104-121). Hampshire: Palgrave Press.
  • Green, E., Henwood, F. & Balka, E. (2009). Conclusion. In E. Balka, E. Green & F. Henwood (Eds.). Gender, health and information technology in context. (pp. 177-187). Hampshire: Palgrave Press.
  • Balka, E. & Butt, A. (2008) Invisible logic: The role of software as an information intermediary in healthcare. In N. Wathen, S. Wyatt & R. Harris, (Eds.). Mediating health information: The go-betweens in a changing socio-technical landscape (pp. 78-93). Hampshire: Palgrave Press.
  • Balka, E. (2005). Tidying up loose ends: Theoretical and practical issues related to women’s participation in technological design. In H. Rohracher (Ed.), User involvement in technological innovation (pp. 147-173). Munich: Profil-Verlag.
  • Balka, E. (2004). Redefining P3: Political economy, policy and privacy issues on the Canadian health information highway. In L. Shade & M. Moll (Vol. Eds.), Communications in the public interest: Vol. 2. Seeking convergence in policy and practice (pp. 201-219). Ottawa, ON: Canadian Centre for Policy Alternatives.
  • Balka, E. & Peterson, B.J. (2004). Citizenship & public access Internet use: Beyond the field of dreams. In P. Day & D. Schuler (Eds.), Community practice in the network society: Local action/global interaction (pp. 235–262). New York: Routledge.
  • Balka, E. (2004). Intent and outcome: Thinking through women’s participation in technology design. In J. McCracken & O. Adesope (Eds.), The fusion of arts and technology: Research perspectives (pp. 171-200). Surrey, BC: School of Interactive Arts and Technology, Simon Fraser University.
  • Balka, E. (2002). Moving from chaos to socially aware technology design: Reflections on the courtship of theory and praxis. In A. Bamme, G. Getzinger & B. Wiesser (Eds.), Yearbook 2002 of the Institute for Advanced Studies in Science, Technology and Society (pp. 15–42). Vienna: Profil.
  • Balka, E. & Peterson, B.J. (2002). Jacques and Jill at VPL: Citizenship and the use of the Internet at Vancouver Public Library. In M. Pandakur & R. Harris (Eds.), Citizenship and participation in the information age (pp. 361–371). Toronto, ON: Garamond.
  • Balka, E. (2002). The invisibility of the everyday: New technology and women’s work in telecommunications in Atlantic Canada. In E. Meehan & E. Riordan (Eds.), Sex and money: Feminism and political economy in the media (pp. 60 – 74). Minneapolis, MN: University of Minnesota Press.
  • Balka, E. (2000). Professional societies. In The Routledge international encyclopedia of women vol. 4 (pp. 1674–1678). New York: Routledge.
  • Balka, E. (2000). Introduction. In E. Balka & R.K. Smith (Eds.), Women, work and computerization: Charting a course to the future (pp. 1–8). Norwell, MA: Kluwer.
  • Balka, E. (1998). Documenter les domaines inexploités: Critiques féministes du changement technologique. In R. Mura (Ed.), Un savoir à notre image? Vol. 2 (pp. 183-206). Quebec: Presses Inter Universitaires.
  • Balka, E. (1997). Sometimes texts speak louder than users: Locating invisible work through textual analysis. In A.F. Grundy, D. Kohler, V. Oechtering & U. Petersen (Eds.), Women, work and computerization: Spinning a web from past to future (pp. 163–176). New York: Springer-Verlag.
  • Balka, E. (1996). Gender and skill in human computer interaction. In ACM/SIGCHI Common Ground: Human Factors in Computing Systems (CHI ’96 Conference Companion). New York: ACM Press/Addison Wesley.
  • Balka, E. (1996). Perseverance, pictures and parts. In L. Salter & A. Hearn (Eds.), Outside the lines: Exploring interdisciplinary research (pp. 46–51). Montreal, QC; Kingston, ON: McGill-Queens.
  • Balka, E. (1995). Technology as a factor in women’s occupational stress: The case of telephone operators. In K. Messing, L. Dumais & B. Neis (Eds.), Invisible: issues in women’s occupational health (pp. 75–103). Charlottetown, PE: Gynergy Press.
  • Smith, J. & Balka, E. (1988). Chatting on feminist computer networks. In C. Kramarae (Ed.),Technology and women’s communication (pp. 82–97). London: Routledge & Kegan Paul.

Refereed Conference Proceedings

 

  • Ficociello, M, & Balka, E. (2012).  Operationalizing personalized medicine: Data translation practices in bioinformatics labs. Americas Conference on Information Systems (AMCIS)(Paper 17). Sheraton Seattle Hotel, Seattle, Washington, USA. August 9 – 11. (Presented by Maryam Ficociello). Received Best Paper Award.
  • Balka, E. (2011). Building a trauma registry for low and middle income countries: Insights about globalization and the challenges of achieving infrastructures in healthcare. Proceedings of Infrastructures for Healthcare (InfraHealth) 2011. IT University of Copenhagen, Denmark, June 23 – 24.
  • Tolar, M. & Balka, E. (2011). Beyond individual patient care: Enhanced use of EMR data and changing work practices in a primary care setting. Proceedings of ITCH 2011, International Conference on Information Technology and Communications in Health. Victoria, BC Canada, February 24-27.  (CD-Rom proceedings)
  • Balka, E. (2010). Ghost charts and shadow records: Implication for system design. In C. Safran, S. Reti & H.F. Marin (Eds.), MEDINFO 2010 – Proceedings of the 13th World Congress on Medical Informatics (pp. 686-690). Cape Town International Convention Centre, Cape Town, South Africa, September 12-15, 2010. Fairfax, VA: IOS Press.
  • Tolar, M. & Balka, E. (2010). Infrastructure in the making: The case of an EMR system in a general practice setting. AHIC 2010: The Realities of eHealth, Advances in Health Informatics Conference. University of Waterloo, Health Sciences Campus, Kitchener, Canada, April 28 – 30, 2010. (DVD Only).
  • Bjorn, P., Balka, E., (2009). Supporting the design of health information systems: Action research as knowledge translation.  Proceedings of the 42nd Hawaii International Conference on System Sciences (HICSS) (pp. 1-10). Big Island, Hawaii, January 5-8. Washington, DC: IEEE Computer Society.
  • Balka, E., Bjorn, P. and Wagner, I. (2008). Steps toward a typology for health informatics.Proceedings of the ACM 2008 Conference on Computer Supported Cooperative Work (CSCW 08) (pp. 515-524). San Diego, November 8-12. New York: ACM. Awarded Best Paper.
  • Bjorn, P. & Balka, E. (2007). Health care categories have politics too: Unpacking the managerial agendas of electronic triage systems. In L.J. Bannon, I. Wagner, C. Gutwin, R.H.R. Harper & K. Schmidt (Eds.), ECSCW 2007: Proceedings of the 10th European Conference on Computer Supported Cooperative Work (pp. 371-390). London: Springer-Verlag.
  • Balka, E. & Whitehouse, S. Whose work practice? Situating an electronic triage system within a complex system. In E. Coiera, J.I. Westbrook, J.L. Callen & J. Aarts (Eds.),Information Technology in Health Care 2007: Proceedings of the Third International Conference on Information Technology in Health Care. Socio-technical Approaches Vol. 130 Studies in Health Technology and Informatics (pp. 59-74). Amsterdam: IOS Press.
  • Balka, E. (2007). Will technology change the organization or will the organization change technology? The Real World of Organizations in Health Information Technology Implementations. Information Technology and Communications in Health (pp. 263-269). Victoria BC: University of Victoria.
  • Balka, E. & Wagner, I. (2006). Making things work: Dimensions of configurability as appropriation work. Computer Supported Cooperative Work Conference 2006 (CSCW ’06) (pp. 229-238). Banff, Alberta, November 4-8. Received Honourable Mention for Best Paper.
  • Balka, E. (2006). Inside the belly of the beast: The challenges and successes of a reformist participatory agenda. Proceedings of the Ninth Conference on Participatory Design (PDC ’06): Expanding Boundaries in Design Vol. 1 (pp. 134-143). Trento, Italy, August 1-6. New York: ACM Press.
  • Balka, E., Wagner, I. & Jensen, C.B. (2005). Reconfiguring critical computing in an era of configurability. In. O.W. Bertelsen, N.O. Bouvin, P.G. Krough & M. Kyng (Eds.), Critical Computing: Between Sense and Sensibility: Proceedings of the Forth Decennial Aarhus Conference (pp. 79-88). Aarhus, Denmark, August 20-24. New York: ACM Press.
  • Mason, S. & Balka, E. (2005). “You think it’s turning but it is the multiple small stuff”: Nursing activities, awkward postures and back and shoulder injury amongst nurses. Canadian Association for Research on Work and Health 2005 Bi-Annual Symposium. Vancouver, BC, May 15-17. (CD Rom only).
  • Balka, E. (2005). A Tale of two cultures: Explorations in the meaning of culture in ethnographic research in information systems. Human-Computer Interaction (HCI) International 2005 Usability and Internationalization Conference. Ethnography and International Usability Invited Session. Las Vegas, Nevada, July 22-27. (CD Rom only).
  • Balka, E. & Kahnamoui, N. (2004). Technology trouble? Talk to us! Findings from an ethnographic field study. Proceedings of the Eighth Conference on Participatory Design (PDC ’04): Artful Integration: Interweaving Media, Materials and Practices Vol. 1 (pp. 224–234). Toronto, ON. July 27–31. New York: ACM Press.
  • Balka, E. (2001). Tidying up loose ends: Theoretical and practical issues related to women’s participation in technological design. International Summer Academy on Technology Studies: User Involvement in Technological Innovation (pp. 1-12). Deutschlandsberg, Austria, July 8-14.
  • Balka, E. & Peterson, B.J. (2000). Moving beyond the field of dreams: Citizenship and the use of the Internet at Vancouver Public Library. Proceedings of Directions in Advanced Computing (DIAC) 2000. Shaping the Network Society: The Future of the Public Sphere in Cyberspace(pp. 94-101). University of Washington, May 20-23. Seattle: Computer Professionals for Social Responsibility.
  • Balka, E. (1998). User-centered design as negotiated relationships. User centered design: Problems and possibilities. Workshop held in conjunction with 1998 Computer Supported Collaborative Work and Participatory Design Conferences. Seattle, WA, November 14.http://www.nada.kth.se/cid/pdc98/workshop/.
  • Balka, E. (1997). Insights from participatory design and their application to ergonomics. From Experience to Innovation: Proceedings of the 13th Triennial Congress of the International Ergonomics Association (IAE ’97) Vol. 2, (pp. 183-185). Tampere, Finland, June 29-July 4. Tampere: Finnish Institute for Occupational Health.
  • Balka, E. (1996). Gender and skill in human computer interaction. ACM/SIGCHI Human Factors in Computing Systems: Common Ground CHI ’96 Conference Companion, (p. 325). New York: ACM Press/Addison Wesley.
  • Balka, E. (1995). Political frameworks for system design: Participatory design in non-profit women’s organizations in Canada and the United States. Political Frameworks of Systems Design From A Cross-Cultural Perspective. Workshop sponsored by International Federation of Information Processors (IFIP) Working Group 9.1: Computers and Work, held in conjunction with Third Decennial Conference: Computers in Context: Joining Forces in Design, (pp. 20-15). Aarhus, Denmark, August 14-18.
  • Benston, M. & Balka, E. (1990). Participatory design with non-profits. Proceedings of the Conference on Participatory Design (PDC ’90), (pp. 107-113). Seattle, WA: Computer Professionals for Social Responsibility.
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Non- Refereed Conference Proceedings

 

 

  • Balka, E. (2012). Theoretical developments in feminist theory about technology: Implications for Media Studies.  Sino-Canadian International Academic Forum. Media and Gender Institute. Communication University of China, Beijing, China. July 2-3.
  • Balka, E. (2007). University-health sector partnerships: Working to influence policy and practice Through Research. Information, Communication and Technology in Health Care: An International Research Connections Workshop. University of Brighton, UK, June 4-5.
  • Balka, E. (2006). Will system architecture design women’s health futures? Implications of computerizing health sector work for knowledge about women’s health. 2006 Gender and Science and Technology Conference (GASAT). Brighton, England, September 4-8.
  • Balka, E. (2006). Sorting, sending and allocating: Indicators as a secondary ordering system in hospital triage workWorkshop on ‘Ordering systems’. IT University of Copenhagen, December 6-8.
  • Balka, E. (2006). When boundary objects don’t bridge: The multiple roles of electronic triage. In E. Balka & I. Wagner (Eds.), Reconfiguring Healthcare: Issues in Computer Supported Cooperative Work in Healthcare Environments. 2006 Participatory Design Conference (PDC ’06): Expanding the Boundaries in Design. Trento, Italy, August 1-5, 2006.
  • Schuurman, N. & Balka, E. (2006). Alt.metadata.health: Ontological context for data use and integration. Alpine Ski Seminar on Information Systems (AL-PIS ‘06) (pp. 129-152). Carisolo, Trento, Italy, February 11-14.
  • Balka, E. (2005). Socio-technical challenges in constructing continuity of care: Reflections on two system development projectsProceedings of the Continuity of Care Workshop. Held in conjunction with HelseInformatikkuka i (HelsIT). Trondheim, Norway, September 28.
  • Balka, E. (2005). The production of health indicators as computer supported cooperative work: Reflections on the multiple roles of electronic health records. In E. Balka & I. Wagner (Eds.),Reconfiguring Healthcare: Issues in Computer Supported Cooperative Work in Healthcare Environments (pp. 67-75). Workshop organized by Ellen Balka & Ina Wagner for the 9th European Computer Supported Cooperative Work Conference (ECSCW 2005). Paris, September 19.
  • Wagner, I. & Balka, E. (2005). Supporting configuring as appropriation work. In Y. Dittrich, P. Dourish, A. Mørch, V. Pipek, G. Stevens, & B. Törpel (Eds.). International reports on socio-informatics Vol. 2 No. 2: International Institute for Socio-Informatics (pp. 71-78). Supporting Appropriation Work: Approaches for the ‘reflective’ user. Workshop organized by Y. Dittrich, P. Dourish, A. Mørch, V. Pipek, G. Stevens, & B. Törpel at the 9th European Computer Supported Cooperative Work Conference (ECSCW 2005). Paris, September 18.
  • Mason, S., Brown, M., Lacasse, C., Tholin, H., Balka, E. & Elfring, N. (2005).Participatory design of nurses’ workspaces in an intensive care unit. Proceedings of the Association of Canadian Ergonomics (ACE 2005): Charting the Human Factor. Halifax, NS, August 15-18.
  • Balka, E. (2005). Disparate interests, common goals? Moving an action-oriented health technology assessment agenda forward in Canada. Practices of Assessment and Intervention in Action-Oriented Science and Technology Studies (18 pp.). Workshop organized by Casper Bruun Jensen & Teun Zuiderent-Jerak. April 25-26.
  • Balka, E. (2004). Fragmented views from the field: Reflections on field observations of computerized health sector work. Work Practice Research and Information Technology Development in Hospital and Community Health Care Settings (pp. 7-12). Workshop held in conjunction with Computer Supported Cooperative Work Conference 2004 (CSCW ‘04). Chicago, IL, November 7.
  • Balka, E. (2001). Democratic empowerment through IT for women? Commentator on keynote,ITech and Women Conference. Vienna City Hall, October 23.
  • Balka, E. (2001). Gendered technology, gendered skill, gendered talk or a sexist world? Reflections on gender and skill. Commentator on keynote, ITech and Women Conference. Vienna City Hall, October, 23.
  • Balka, E. (1999). Technology as a factor in women’s occupational health. Proceedings of Women’s Occupational Health Network Meetings (pp. 98-104). University of Quebec at Montreal (CINBIOSE), Ottawa, ON, Health Canada, March 26-28.
  • Balka, E. (1998). Where do we draw the line? Technology as prosthesis or self as machine?Proceedings of the 8th Annual Oksnoen Symposium (pp. 1-7). Samso, Denmark, June 7-11.
  • Balka, E. (1997). Gender, technology and three-tracking: Thoughts on pleasure and technology. Proceedings of the 7th Annual Oksnoen Symposium (pp. 1-7). Sausalito, California, May 6-10.
  • Balka, E. (1997). Viewing universal access through a gendered lens. Proceedings of Universal Access Workshop: Developing a Canadian Access Strategy: Universal Access to Essential Network Services. Faculty of Information Studies, University of Toronto, ON, February 6-8. http://www3.fis.utoronto.ca/research/iprp/ua/gender/balka.html.
  • Balka, E. (1994). Position statement for critical considerations in the creation and control of personal/collective communication spaces. In A. Clement, L. Suchman & I. Wagner (Eds.),Workshop Proceedings: Critical Considerations in the Creation and Control of Personal/Collective Communications Spaces. Palo Alto, CA: Xerox PARC.

 

 

Newspaper, Newsletter and Magazine Articles

  • Balka, E. (2010, February 26). No wonder B.C.’s health records system has problems [Letter to the editor]Vancouver Sun.
  • Balka, E. (2002). The trouble with access: Some thoughts on internet access and women’s empowerment. Metathemen [Feature Article]. PCNews 78 (Juni), 14-15.
  • Balka, E. (2001). The trouble with access: Some thoughts on internet access and women’s empowerment. SOZIALE TECHNIK, 4, 11-14.
  • Balka, E. (11 November 1999). Where have all the feminist technology critics gone? Loka Alert 6:6. Amherst MA: Loka Institute.
  • Balka, E. (1997). Internet access: Right or privilege for women? Human Rights Forum, 7(1), 4-5.
  • Balka, E. (1991, Fall). Women’s Studies at Memorial University. Waterlily.

Project Reports

  • Balka, E., & Tolar, M. (2011). Final report: Knowledge to action: Supporting continuity of care and practice research through secondary use of EMR data.  Report prepared for Canada Health Infoway and Canadian Institute for Health Research. Burnaby, BC: Simon Fraser University, Assessment of Technology in Context Design Lab.
  • Balka, E., & Coates, S. (2009). Interim report: Improving quality and efficiency of on-hill data collection. Report prepared for Whistler-Blackcomb. Burnaby, BC: Simon Fraser University, Assessment of Technology in Context Design Lab.
  • Balka, E. (2008). Preliminary Report: Clinical Records and Hospital Charts: Implications for Computerization. Burnaby, BC: Simon Fraser University, Assessment of Technology in Context Design Lab.
  • Balka, E. & McCullough, A. (2007). English- and French speakers’ use of the Canadian Health Network: A report with Recommendations for the Canadian Health Network. ACTION for Health Report 2007. Report prepared for the Canadian Health Network. Burnaby, BC: Simon Fraser University, Assessment of Technology in Context Design Lab.
  • Balka, E., & Butt, A. (2006). Information Seeking Practices of Seniors, Youth and Parents.ACTION for Health Report 2006-02. Report prepared for the BC Ministry of Health. Burnaby, BC: Simon Fraser University, Assessment of Technology in Context Design Lab.
  • Balka, E., Doyle Waters, M. & Fitzgerald, J. M. (2006). Health technology, governance and patient safety: An overview and synthesis of the literature. HPRP File #: 6795-15-2003/5760002. Ottawa, ON: Heath Canada.
  • Balka, E. & Dunbar Jones, J. (2003). Computer supported delivery of continuing education to front line staff in a healthcare setting: A needs assessment and feasibility study. ATIC-DL Report 03-02. Burnaby, BC: Simon Fraser University, Assessment of Technology in Context Design Lab.
  • Balka, E. & Buller, L. (2003). Computer mediated workplace based continuing education: Issues, challenges, strengths and limitations. ATIC-DL Report 03-01. Burnaby, BC: Simon Fraser University, Assessment of Technology in Context Design Lab.
  • Balka, E. (2001). Case study reports for emergence: Mapping the relocation of employment in the global information economy. (EMERGENCE). September.
  • Best, A, Balka, E. & Bitz, J. (2001). Final report: Building partnerships to support knowledge management for integrated health services. Science Council of British Columbia.
  • Balka, E. & Jones, M. (1998). Ethnographic analysis of the implementation and use of a high speed computer network in a middle school setting: Interim report of the IPS/PDG/ATIC Project. ATIC-DL Report 98-01. Burnaby, BC: Simon Fraser University, Assessment of Technology in Context Design Lab.
  • Balka, E. & Jones, M. (1998). Planning and implementing participant re-design of middle-school mathematics software: The second phase of the IPS/PDG/ATIC Project. ATIC-DL Report 98-02. Burnaby, BC: Simon Fraser University, Assessment of Technology in Context Design Lab.

conference presentations

Keynote and Plenary Addresses

  • 2014: Have we ever been modern? How socio-technical approaches to health informatics can contribute to results oriented transformation. Modernization. Transformation. Results! Healthcare Information and Management Systems Society Oregon Annual Technology and Education Symposium. Salem, Oregon, April 28.
  • 2011: Shadow bodies and how they make us human. Opening plenary address dedicated to the intellectual legacy of Susan Leigh Star, Society for Social Studies of Science (4S) 2011 Annual Meeting. Cleveland, Ohio, Nov. 2 - 5.
  • 2009: How do we get the message out to the public? Public Health Association of BC Conference and Annual General Meeting. Action Towards Reducing Health Inequities. Vancouver BC, November 23 - 24.
  • 2009: Ghost charts, shadow records and patient handovers: Issues and challenges in creating and managing cross jurisdictional socio-technical infrastructures in health. Infrastructures for Health Care Conference 2009. University of Copenhagen. Copenhagen, Denmark, June 18 - 19.
  • 2008: Socially Sound Solutions to Health Technology Decision Making. 7thAnnual IAS-STS Conference: Critical Issues in Science, Technology and Society Studies. Graz, Austria, May 8 - 9.

International and International Organizations Held in Canada

  • 2015: Transforming Adverse Drug Event Reporting in BC to Improve Patient Safety: Pill Talk. Annual meeting of the Society for Social Studies of Science (4S). Sheraton Downtown, Denver, Colorado, November 11 - 14.
  • 2012: Promises and Practices: Press, Pennies and Power in Canada's Genomics Sector. Meeting of the Society for Social Studies of Science (4S) and European Association for the Social Studies of Science (EASST) Annual Meeting, 2012. Copenhagen, Denmark, October 17 - 20.
  • 2012: Operationalizing personalized medicine: Data translation practices in bioinformatics labs. Americas Conference on Information Systems (AMCIS). Sheraton Seattle Hotel, Seattle, Washington, USA, August 9 - 11, 2012. (Presented by Maryam Ficociello). Received Best Paper Award.
  • 2011: The technology of art and art of technology: Exploring the materiality of technology through art. Society for Social Studies of Science (4S) Annual Meeting, 2011. Cleveland, Ohio, November 2 - 5.
  • 2011: Mapping the body cross diverse information systems: Shadow bodies and how they make us human. Celebration of Leigh Star: Her Work and Intellectual Legacy. San Francisco, California, September 9 - 10.
  • 2011: Artistic experimentation and tacit knowledge: Applying insights from visual art practices to the study of large scale computer infrastructures. National Institute for Experimental Arts Experimental Arts Conference. College of Fine Arts, University of New South Wales, Sydney, Australia, August 19 - 20.
  • 2011: Building a trauma registry for low and middle income countries: Insights about globalization and the challenges of achieving infrastructures in healthcare. Infrastructures for Healthcare (InfraHealth) 2011. IT University of Copenhagen, Denmark, June 23 - 24.
  • 2010: Explorations in performativity and enactment: Ethnography and art as subjects of inquiry for STS. European Association for the Study of Science and Technology (EASST) Conference, 2010. Practicing science and technology, performing the social. Trento, Italy, September 2 - 4.
  • 2010: Ghost charts and shadow records: Implication for system design. 13th World Congress on Medical and Health Informatics (Medinfo 2010). Cape Town International Convention Centre, Cape Town, South Africa, September 12 - 15.
  • 2010: Socio-technical challenges in implementing safe patient handovers in care. IT in Health Care: Socio-technical Approaches, Fourth International Conference (ITHC 2010). Aalborg, Denmark, June 22 - 24.
  • 2009: Dreams of a common infrastructure: STS perspectives on building infrastructure to support safe handovers in care. Society for Social Studies of Science (4S) Annual Meeting, 2009. Washington, DC, October 28 - 31.
  • 2009: The artful characteristics of infrastructure. Infrastructures for Health Care Conference 2009. University of Copenhagen. Copenhagen, Denmark, June 18 - 19.
  • 2009: Mapping the body across diverse information systems: The anatomy of cross jurisdictional patient handovers. Borders, Boundaries and Thresholds of the Body (Invited speaker). Centre for Research in the Arts, Social Sciences and Humanities. Cambridge, UK, June 12 - 13.
  • 2009: Health sector IT and the production of gender. Presentation in Theme Session, Women in a Digital World: Conceptual Models of Inclusion. 59th Annual International Communication Association Conference. Chicago, Illinois, May 21 - 25.
  • 2008: What to do when you’ve been made an offer you can’t refuse: What participatory design and F/Loss (Free/ Libre and/or Open Source Software) have to teach each other about the corporate embrace. Invited panelist,Participatory Design Conference, (PDC ’08: Experiences and Challenges).Bloomington, Indiana, October 1 - 4.
  • 2008: (with P. Bjorn & I. Wagner). Steps toward a typology for health informatics. Computer Supported Cooperative Work Conference 2008 (CSCW ’08). San Diego, CA, November 8 - 12. Received Best Paper Award.
  • 2008: Discussant for session titled Performing legitimacy and efficiency – Accountability (infra)structures as reinvention of democracy? Society for Social Studies of Science (4S) & European Association for the Study of Science and Technology (EASST) Conference, 2008. Acting with Science, Technology and Medicine. Rotterdam, August 20 - 23.

Canadian      

  • 2013: Data Trouble?  Issues in Cyberinfrastructural Development to Support Genomics from Bench to Bedside. Moving Genomics Research from Bench to Bedside: Science, Technology & Society Perspectives. Vancouver, BC, May 24.
  • 2012: Technology, innovation and health communication. Public Health Association of British Columbia Summer School. University of British Columbia, Vancouver, BC, July 24 - 25.
  • 2012: Mixing it up: Applying social science to laboratory data in personalized medicine and bioinformatics. Health Research Day at SFU. Simon Fraser University, Burnaby, BC, April 12.
  • 2012: Information technologies and health research: An overview of past projects and future prospects for interdisciplinary collaboration. Faculty of Communication, Art, and Technology Forum. Simon Fraser University, Vancouver, BC, February 22.
  • 2009: Designing our future understanding of health: Infrastructure, expertise and the politics of health indicators. Canadian Communications Association Annual Conference. Ottawa, ON, May 28 - 30.

For presentations prior to 2009 please see full CV

awards and grants

Awards and Distinctions

  • Bowker, G., Clarke, A., Timmermans, S. & Balka, E. (Eds.). (2016) Boundary Objects and Beyond: Working with Leigh StarCambridge: MIT Press.  Received 2016 Best Information Science Book Award by the American Society for Information Science and Technology (ASIS&T).
  • Appointed University Professor, School of Communication, Simon Fraser University, Burnaby, BC. 2014.
  • 2007-2012: Recipient, Senior Scholar Award, Michael Smith Foundation for Health Research. (Health Services Adjudication Committee). Award commencement postponed until July 1, 2008.
  • Project title: Health innovation design and evaluation. ($500,000). 2007-2012.
  • 2012: Ficociello, M, & Balka, E.  Americas Conference on Information Systems (AMCIS)(Paper 17).  Seattle, Washington, USA. August 9 – 11. (Presented by Maryam Ficociello). Received Best Paper Award.
  • 2008:  Recipient of the Artful Integrator’s Award at the Bi-Annual Participatory Design Conference for contributions to participatory design of information and computer systems.
  • 2008: Balka, E., Bjorn, P. and Wagner, I. Steps Toward a Typology for Health Informatics.Computer Supported Cooperative Work (CSCW 08). (pp. 515-524). San Diego, November 8-12. Awarded Best Paper.
  • 2006: Balka, E. & Wagner, I. Making things work: Dimensions of configurability as appropriation work. Computer Supported Cooperative Work Conference 2006 (CSCW ’06) (pp. 229-238). Banff, Alberta, November 4-8. Received Honourable Mention for Best Paper.
  • 2003:  Awarded YWCA Women of Distinction Award, Workplace Innovation Category. (June 5)
  • 2000:  Research Fellowship, Institute for Advanced Studies on Science, Technology and Society, Graz, Austria (January-December 2001). (12,000 EURO)
  • 1996:  Research Fellowship, Memorial University/ University of Bergen (Norway) Faculty Exchange.
  • 1994:  Memorial University Publication Subvention Board (for translation of article into French).

Awards and Grants excluding research grants    

  • 2012: Social Science and Humanities Research Council of Canada International Travel Award. ($1,500)
  • 2010: Social Science and Humanities Research Council of Canada International Travel Award. ($1,500)
  • 2009: Co-investigator (S. Bryan, PI). A systematic review and evidence synthesis of research on the regulation requirement for 24 hour registered nurse availability in long-term care facilities. CIHR Evidence On Tap – Expedited Knowledge Synthesis Grant. ($110,000)
  • 2009: Co-investigator (S. Bryan, PI). Promoting high quality, patient-centred care through the use of patient-reported outcomes measures. Meetings, Planning and Dissemination Grant: PHSI. ($15,000)
  • 2008-2009: Co-investigator (N. Schuurman, PI). Workshop for development of a geographic injury surveillance registry for LMIC. Meetings, Planning and Dissemination Grant: Global Health Research (IPPH). ($22,108)
  • 2008: Social Science and Humanities Research Council of Canada International Travel Award. ($1,500)
  • 2006: Social Science and Humanities Research Council of Canada International Travel Award. ($1,500)
  • 2004: Social Science and Humanities Research Council of Canada International Travel Award. ($1,500)
  • 2002: Social Science and Humanities Research Council of Canada International Travel Award. ($1,500)
  • 2000: Social Science and Humanities Research Council of Canada International Travel Award. ($1,500)
  • 2000: Social Science and Humanities Research Council of Canada Conference Grant.  (For Women, Work and Computerization Conference and book publication). ($24,750.00)
  • 1998: Social Science and Humanities Research Council of Canada International Travel Award. ($1,500)
  • 1997: Social Science and Humanities Research Council of Canada International Travel Award. ($1,500)
  • 1996: Social Science and Humanities Research Council of Canada International Travel Award.
  • 1993: Social Science and Humanities Research Council of Canada Workshop Grant (with B. Neis, K. Messing and D. Mergler).
  • 1993: Social Science and Humanities Research Council of Canada International Travel Award. ($1,500)
  • 1992: Secretary of State Women’s Programmes (for Canadian Women’s Studies Association). ($25,000)
  • 1990: Simon Fraser University President’s Research Fellowship.
  • 1989: Simon Fraser University Graduate Travel Award.
  • 1989: Simon Fraser University Graduate Research Fellowship.
  • 1988: Simon Fraser University Graduate Research Fellowship.
  • 1987: Simon Fraser University Open Scholarship.
  • 1986: Labour Canada Labour Education Bursary.
  • 1986: Simon Fraser University Graduate Research Fellowship.
  • 1985: Simon Fraser University President’s Research Stipend.
  • 1984: York University Graduate Studies Travel Grant; Faculty of Environmental Studies Travel Grant.

research

  • Design, Implementation and Use of Health Information Technologies;
  • Gender and the Design of Technological Systems;
  • Gender, Technology and Communication;
  • Impacts of Technological Change on Women and Minorities;
  • Participatory Design and Participatory Ergonomics;
  • Public Participation in Technology Assessments;
  • Technology and Public Policy;
  • Use of Computer Networks for Social Change;
  • User Participation in Design of Technological Systems;
  • Women’s Occupational Health;
  • Science, technology and society perspectives
  • Art and Technology