Getting my event money

The first step is to obtain a copy of your transaction report. To do this, go to Account Settings:

Select Payouts Summary.

Select your event.

Export your transaction report via preferred method. Save this file in an easy-to-find place so you can attach it to an email in the second step.

The second and final step is to contact banking@sfu.ca. Use the sample message below and attach a copy of the corresponding Eventbrite transaction report.

Hello Sharon,

We are expecting an Eventbrite payout of $[amount] for our [event title] on [event date]. The transaction report is attached for your reference. Please have the funds transferred to our account [your department account].

Thank you!