BAC120

Requirements Elicitation, Communication and Management

A key task of business analysts is to discover stakeholder business requirements using elicitation techniques.

In this course, you'll develop techniques to help elicit requirements and manage the elicitation process. You will also develop a plan for a requirements management process and learn how to assess the performance of a business analysis process.

This course is available at the following time(s) and location(s):

This course is available at the following time(s) and location(s):

Campus Session(s) Instructor(s) Cost Seats available  
Vancouver 2 - $760.00 25 Register

What will I learn?

After completing this course, you should be able to do the following:

  • Describe what requirements are and how they relate to business analysis
  • Develop techniques for eliciting information about processes
  • Elicit the elements of a business process by interaction, document inspection and dialogue
  • Perform document analysis
  • Assess the performance of a business analysis process
  • Develop a User Story
  • Manage the elicitation process

How will I learn?

The course features a wide variety of instructional techniques, including facilitated group discussions, thought-provoking exercises that encourage experimentation and analysis, and instructor presentations of theory and best practices.

You will complete regular course reading and participate in exercises, group discussions, case studies and presentations.

How will I be evaluated?

We’ll evaluate your performance in this course on a pass/fail basis using a combination of in-class or take-home assignments, individual or group projects, presentations, participation and attendance. We expect you to participate in discussions and activities and complete all assignments.

Textbooks and learning materials

To complete the Business Analysis Certificate program you will need to pass all nine courses and the final examination. You will also be expected to have read A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide v3), which you can purchase through the IIBA website. In this course, we will reference relevant chapters of the BABOK® Guide.

Related program(s)

Look at other courses in