CABA125

Business Process Analysis

Improve your understanding of how organizations use business processes to create value. You’ll learn to develop process models, communicate business process information, define business needs, assess capability gaps, and define a solution scope. Other key topics you’ll explore include documentation and validation, software applications for process and enterprise analysis, approaches for developing solutions, and an introduction to the business case.

This course is available at the following time(s) and location(s):

Section Session(s) Date/time Campus Instructor(s) Cost Registration
CABA125-VA1137 2 Friday–Saturday
Nov 29–30, 2013
8:30 am–4:30 pm
Van Kamal Masri $840 Registration opens Sep 6 if space is available

What will I learn?

After completing this course, you should be able to do the following:

  • Describe the importance of business processes in an organization
  • Identify the basic elements and key concepts in a business process
  • Apply Unified Modeling Language (UML) Use Cases and Use Case Diagrams in a team environment
  • Apply Data Flow Diagramming technique using MS Visio in a team environment 
  • Communicate an "as-is" business process to a business audience
  • Describe the importance of scope management and identify methods for managing and controlling requirements
  • Explain why it is necessary to define needs and assess capability gaps in a business process
  • Consider process redesign opportunities in a team environment
  • Define a solution scope as a beginning to develop a business case

How will I learn?

Classes are during the day, from 8:30 am to 4:30 pm, at SFU Vancouver. If you take this course as part of the Certificate in Applied Business Analysis, you will work with a cohort—a group of peers who share experiences, ideas, and knowledge. You may also take the course individually if space is available.

The course features a wide variety of instructional techniques, including facilitated group discussions, thought-provoking exercises that encourage experimentation and analysis, and instructor presentations of theory and best practices.

You will complete regular course reading and participate in exercises, group discussions, case studies, and presentations.

How will I be evaluated?

We’ll evaluate your performance in this course on a pass/fail basis using a combination of in-class or take-home assignments, individual or group projects, presentations, participation, and attendance. We expect you to participate in discussions and activities and complete all assignments.

Textbooks and learning materials

On the first day, you will receive a binder containing course materials. If you are part of the certificate program, you will receive A Guide to the Business Analysis Body of Knowledge version 2.0 as well.

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