MGMT110
Communication in Business
Combining the right words with the right actions is the key to effective communications. Through interactive group exercises, case studies, reflections, and lectures, this course explores interpersonal and group communication in the work world, emphasizing verbal and non-verbal communication, communication styles, group interactions, and conflict resolution. It also addresses intercultural communication and use of technology in communication.
Related program(s)
This course is available at the following time(s) and location(s):
| 1Section | Sessions | Date/time | Campus | Instructor(s) | Cost | Registration |
|---|---|---|---|---|---|---|
| MGMT110-VA1137 | 11 | Tuesdays Sep 10–Nov 12, 2013 6–9:30 pm and Saturday Sep 14, 2013 9–5 pm |
Van | Shauna Jones | $590 | Register |
What will I learn?
After completing this course, you should be able to do the following:
- Demonstrate an understanding of how your language and actions impact your role as a manager
- Use communication tools to motivate, support, and work with others
- Give and receive feedback effectively
- Manage conflict and set boundaries in the workplace
- Prepare an action plan to continue the development of your communication skills
How will I learn?
This university-level course may consist of a combination of lectures, workshops, case studies, examinations, projects, papers, assignments, and group presentations. It requires at-home study and preparation. You can expect reading and other assignments on a weekly basis.
How will I be evaluated?
We'll evaluate your performance in this course using a combination of in-class or take-home assignments, exams, individual or group projects, participation, and attendance. To meet course demands, you should have an advanced level of written and spoken English.
If English is not your first language, we recommend you complete the International English Language Testing System (IELTS) with a minimum overall band score of 6.5. If you have any questions or concerns about your English language proficiency, we encourage you to contact us.
Professional development credits
This course may meet the requirements for the following designation(s):