MGMT110
Communication in Business
Combining the right words with the right actions is the key to effective communications. Through interactive group exercises, case studies, reflections, and lectures, this course explores interpersonal and group communication in the work world, emphasizing verbal and non-verbal communication, communication styles, group interactions, and conflict resolution. It also addresses intercultural communication and use of technology in communication.
| Section | Sessions | Dates | Time | Campus | Instructor(s) | Cost | Registration |
|---|---|---|---|---|---|---|---|
| MGMT110-VA1127 | 11 - Tue and 1 - Sat |
Sep 18–Nov 20 and Sep 22, 2012 |
6–9:30 pm, 9 am–5 pm (Sep 22 only) |
Van | Shauna Jones | $570 | Register |
This course is part of the following program(s):
What will I learn?
After completing this course, you should be able to do the following:
- Demonstrate an understanding of how your language and actions impact your role as a manager
- Use communication tools to motivate, support, and work with others
- Give and receive feedback effectively
- Manage conflict and set boundaries in the workplace
- Prepare an action plan to continue the development of your communication skills
How will I learn?
This university-level course may consist of a combination of lectures, workshops, case studies, examinations, projects, papers, assignments, and group presentations. It requires at-home study and preparation. You can expect reading and other assignments on a weekly basis.
How will I be evaluated?
We will evaluate your performance in this course using a combination of in-class or take-home assignments, examinations, individual or group projects, participation, and attendance. To meet course demands, you should have an advanced level of written and spoken English.
Textbooks and learning materials
Course fees do not include textbooks or other materials, which you may purchase from the SFU Bookstore. The textbooks for this course are as follows:
- Element B Package ($39)
- Element B Behaviour ($14)
- Exploring Element B Workbook ($14)
- Face to Face ($61)
- Feedback Behaviour ($14)
- Radical Collaboration ($19)
Professional development credits
This course may meet the requirements for the following designation(s):