Plain language is the key to effective communication, allowing you to get the most important information to the right people as clearly and as effectively as possible. In this course, you’ll learn the writing standards and practices outlined within the plain language field. You’ll also develop a sensitivity to the issues of literacy and work toward empowering people who may have been marginalized or sidelined by a tangle of “bureaucratese.”
This course will introduce you to the basics of preparing materials that are clear and understandable. Whether you work on public documents, books, articles, forms or web material, the process is the same. Topics include understanding your purpose and your audience, doing research, writing and editing skills for plain language, and plain language design.