Adriana Harper graduated from the University of Calgary in 2004 with a BA in communication studies, and completed a Certificate in Technical Communication (online) from Simon Fraser University Continuing Studies in 2012.
Her career has spanned a wide variety of technical writing avenues, including project management, paper-based and online technical writing for multiple audiences, technical editing, audio and video tutorial creation and design, and instructional design and implementation.
Her technical authoring tool experiences include Microsoft Word, Adobe RoboHelp, FrameMaker, Captivate, TechSmith Snagit and Madcap Flare. Her experience is focused in the software industry. Adriana is currently the digital content lead at H&R Block in Calgary, Alberta.