Dan is a principal in Value Creation Partners (VCP), an organizational training and consulting firm. His book, Process Mapping, Process Improvement, and Process Management, was ranked number one on Amazon in the areas of process mapping and improvement for seven years.
Dan currently teaches the following seminars at various universities and also in-house:
- Process Mapping and Process Improvement
- Analyzing and Improving Office and Service Operations (Lean Office)
- Process Metrics, Management and Controls
- Master Clinic on Solving Tough Problems
Dan is the lead instructor in the Operational Excellence Certificate program at the University of Saskatchewan and at Grant MacEwan University in Edmonton.