Technical Communication Certificate Online

Technical communication instructors

The instructors in this online program are all working professionals in the field of technical writing and communication.

Hear from our instructors

Ellen Ashdown: Design and Production of Technical Publications
Duncan Kent: Concepts and Practice of Technical Communication

Instructor biographies

  • Sue Andrews

    Sue Andrews, BA, HED, started out as an English teacher, and morphed from there into a technical... read more

  • Ellen Ashdown

    Ellen Ashdown is a senior technical writer with over 16 years' experience in writing for... read more

  • Kevin Barefoot

    Kevin Barefoot is a technical writer and support manager who operates Barefoot Consulting, a... read more

  • Iva Cheung

    Iva Cheung, MSc., MPub., has been active in publishing since 2001 and has edited books, academic... read more

  • Heather Ebbs

    Heather Ebbs has been indexing, editing and writing as an independent professional since 1985. She... read more

  • Jill Ferrier

    Jill Ferrier is currently an instructional designer at FortisBC, where she designs and develops... read more

  • Inez Gowsell

    Inez Gowsell, BA, is a technical writer at SAP Business Objects, an international software company... read more

  • Karen Griffiths

    Karen Griffiths is a freelance indexer and owner of Griffiths Indexing, a company specializing in... read more

  • Adriana Harper

    Adriana Harper graduated from the University of Calgary in 2004 with a BA in communication studies,... read more

  • Duncan Kent

    Duncan Kent, BA, MA, is principal of Duncan Kent and Associates Ltd. He has worked for almost 30... read more

  • Katherine McManus

    Katherine McManus spent more than 20 years in post-secondary education, much of it focused on... read more

  • Tracy O'Neile

    Tracy O'Neile, who holds a Bachelor of Commerce from UBC, has over a decade of experience in... read more

  • Catherine Plear

    Catherine Plear is a freelance book editor who works with trade publishers as well as scholarly... read more

  • Kathryn Potter

    Kathryn Potter is a senior instructional design consultant and communications professional who has... read more

  • Mellissa Ruryk

    Mellissa Ruryk is a senior technical communicator with over 20 years' experience in writing for... read more

  • Gary Shilling

    Gary Shilling is a marketing and communications professional whose combination of... read more

  • Ariel Vergara

    Ariel moved to Canada straight from Manila 12 years ago and, armed with a marketing background, he... read more

  • Jenny Watson

    Jenny Watson began her career in technical writing when she moved to San Diego from New Zealand in... read more