Student Services
At SFU Continuing Studies, we recognize that you have different goals at different stages in your life. Whether you're enhancing a professional qualification, earning a university degree, or studying for the simple pleasure of learning, we strive to make sure our services meet your needs.
Here is an overview of the services available to you as a Continuing Studies student and some links to help you find your way around our site.
Please contact us at csreg@sfu.ca or 778-782-8000 if you can’t find what you’re looking for.
Services
SFU Bookstore
We have bookstores at all three of our campuses. In addition to textbooks and course materials, we carry an extensive range of general books, stationery, gifts, greeting cards, and SFU clothing.
Childcare
Daytime childcare is available through Granny Y's Infant and Toddler Care Centre at 1140 West Pender, 604-689-5342. Emergency short-term childcare is available through YWCA's Crabtree Corner at 101 East Cordova Street, 604-689-2808. These centres do not offer evening childcare services.
English language competency
If English is not your first language, we recommend you complete the International English Language Testing System (IELTS) with a minimum overall band score of 6.5. Please check individual programs for additional requirements. If you have any questions or concerns about your English language proficiency, we encourage you to contact us.
Emergency info
Simon Fraser University is committed to providing a safe and secure environment for students, staff, and visitors. For a true emergency (fire, first aid, or to report a suspicious person, etc.), call one of these numbers:
Vancouver: local 25252 or 778-782-5252
Surrey: local 27511 or 778-782-7511
Employer-sponsored registration
Many employers sponsor enrolment for their staff. Please contact us at csreg@sfu.ca about group registration and purchasing seats in bulk, which you can redeem online at any time.
SFU libraries
Our libraries offer a number of services and research skills services for mature students. They’re also good places to write papers or photocopy assignments. Visit our Vancouver and Surrey websites for comprehensive information.
Online courses
Some of our courses are entirely online. Some courses have a blended format, which is a combination of classroom and online learning. For a few of our face-to-face courses, instructors will make supplemental reading materials available online.
If your course is online/blended or has online components, you will be using one of two systems:
Online and blended courses
WebCT: To access a WebCT course, you'll need an SFU computing ID. We'll provide access details once you have registered.
Courses with online components
MY Continuing Studies: Go to my.cstudies.sfu.ca, type in your email address and password, then log in. (You already have an active account if you registered online). Your course will appear under Quick Links. A step-by-step guide will take you through each page if you need help.
Program selection
We hope the learning opportunities we offer will help you to meet your intellectual, professional, and personal goals. We’ll do what we can to help you find programs and courses that will motivate you, enrich your life, and engage you in free enquiry, critique, and dialogue with those in your home, your workplace, and your community. We’re here to help you clarify your skills, interests, and strengths, and recommend an appropriate study option.
Registration services
We can help both current and prospective students with registration and other general queries.
Email: csreg@sfu.ca
Tel: 778-782-8000
Fax: 778-782-5238
Our online registration system is the most simple, secure, and convenient way to register for our courses. Once you have an online account, you can use the self-service and web navigation features to access order and payment transactions, view your statement of grades, update your personal information, see your course history, and select new courses in a familiar shopping cart environment.
Request a transcript
Current students and alumni may request transcripts of their non-credit academic records through our online form. We cannot take requests for transcripts over the phone, and we cannot issue transcripts to students with outstanding balances.
These records are confidential, so we issue transcripts to third parties only with the student’s written authorization.
Please allow three to five business days to process your request.
Are you looking for your undergraduate credit transcript? If so, contact SFU Student Services.
Respectful learning environment
Simon Fraser University promotes teaching, scholarship and research, and the free and critical discussion of ideas. The university is committed to providing a working and learning environment that allows for the full and free participation of all members of the university community (policy GP18).
Security Safewalk program
We offer group escorts to the various parking lots in the area. If you wish to make use of the program, meet at the Safewalk Station designated for that building.
Find out more on the Vancouver and Surrey websites.
Students with disabilities
SFU is committed to the full participation of students with disabilities in all aspects of academic life. The Centre for Students with Disabilities supports such equal participation by coordinating the provision of reasonable academic accommodations and services for students with disabilities. You may contact their offices directly at csdo@sfu.ca.
U-Pass BC program
None of our Continuing Studies courses satisfy the eligibility criteria for the U-Pass. Only students who are registered in regular university undergraduate courses and who are assessed a student activity fee are eligible for the U-Pass program.
Weather and campus conditions
For road conditions at our campuses, contact us:
Vancouver: 778-782-5029
Surrey: 778-782-7070
Amenities
Bike storage
Limited pay-for-use bike lock up is available at the Richards Street bike cage in Vancouver. Bicycle racks are located on level 1 of the parkade in Surrey.
Directions
Vancouver
SFU Vancouver consists of four buildings, but most of our courses meet in the Harbour Centre building at 515 W Hastings Street.
Download a map.
Surrey
SFU Surrey is located in the Central City complex at 13450 102 Avenue, just south of the Surrey Central SkyTrain station (just look for the large office tower).
Download a map.
Parking
Review our SFU Continuing Studies Campus page for detailed information on parking at each campus.
Floor plans and virtual tours
Most Continuing Studies courses take place at SFU Vancouver and SFU Surrey. Both campuses are equipped with digital wayfinders to help you locate your room. Check your registration confirmation for your course location or login at register.cstudies.sfu.ca and see the details of your class under My Courses, Current Schedule.
Try the Vancouver virtual tour.
Try the Surrey virtual tour.
Food services
At both SFU Vancouver and SFU Surrey, there are food courts and several restaurants within close walking distance.
If you’re tired of eating take-out every time you come to our Vancouver campus, we have a student lounge in room 3410. The lounge has several kitchen items, including microwaves, sinks, kettles, fridge space, and plenty of seating. Just make sure to ask Information and Registration (in the main lobby) for the room’s access code.
Policies and procedures
Pet policy
We don’t allow animals or pets at our campuses, with the exception of dogs who assist the disabled.
Student conduct
SFU Continuing Studies students are expected to comply with the Simon Fraser University Code of Academic Integrity and Good Conduct. Simon Fraser University is committed to creating a scholarly community characterized by honesty, civility, diversity, free inquiry, mutual respect, individual safety, and freedom from harassment and discrimination.