Virtual Orientation

Please use this section to get settled, find support and take advantage of university services. 

Pre-Arrival Checklist

Get your SFU computing ID

Your SFU Computing ID gives you access to the course enrollment system to enroll in classes. It is your official SFU email account — all important SFU-related emails are sent here. This computing ID replaces the temporary applicant login and password you previously used to access the Student Information System.

Approximately two months before the term begins, you will receive an e-mail from SFU IT Services which contains your SFU student computing ID. You should receive this email around mid-June for the Fall semester, mid-October for the Spring semester or mid-February for the Summer semester.

Please note: This email will not be sent if your $250 deposit has not been received. Check your account balance in the Student Information System. If you see -$250, it means your deposit has been processed. It is best to contact your department if you have paid your $250 deposit and there seems to be an undue delay in you receiving the email notification containing your SFU Computing ID activation instructions.

After you receive the email:

  • Visit Academic Computing Services: Account Activation
  • Click First Time Activation
  • Read the terms of use and click I Agree
  • Enter your Student Number, birth year/month/date, and click Submit
  • Create your password
  • Print the confirmation page and/or write down your computing ID and password.

Once your account has been activated, you can use your computing ID when you log in to the Student Information System. Your 9-digit student number was a temporary user ID for and should not be used once you've successfully activated your computing ID.