Cancellation Policy

Registration cancellation must be received by May 31. There will be no refunds after this date. A processing fee of $5 will be charged for all cancellations. Refunds will be processed after the conference. Substitute delegates are welcome. To cancel a registration, phone (1+778-782-5062) or fax (1+778-782-5066) the Friesen Conference Secretariat  or mail your request to  FC2022 Secretariat, Simon Fraser University Gerontology Research Centre, 515 W Hastings Street, Vancouver, Canada, V6B 5K3.

Purchase Orders

Because of administative delays, the Secretariat cannot accept purchase orders for payment of conference fees.

Receipts

If you register online you will receive a receipt immediately. If you register by phone, fax or e-mail you will receive an official receipt by e-mail so be sure to include your email address with your registration. If you are concerned about your payment, check your bank or credit card statement to see if the charge has gone through.