Registration cancellation must be received by May 1, 2018. There will be no refunds after this date. A processing fee of $50 will be charged for all cancellations. Refunds will be processed after the conference. Substitute delegates are welcome. To cancel a registration, phone (1+778-782-5062) or fax (1+778-782-5066) or e-mail firstname.lastname@example.org or post your request to ISG 11th World Conference Secretariat, Simon Fraser University Gerontology Research Centre, 515 W Hastings Street, Vancouver, Canada, V6B 5K3.
Because of administative delays, the Secretariat cannot accept purchase orders for payment of conference fees.
If you register and pay online by credit card you will receive an e-mail confirmation immediately. Please print out a copy as this will be your official receipt and confirmation of registration. If you register by phone, fax or e-mail you will receive an official receipt by e-mail so be sure to include your email address with your registration. If you are concerned about your payment, check your bank or credit card statement to see if the charge has gone through.
A valid badge is required for entry into all conference sessions and for admission to any receptions. Lost your badge? Replacement badges will be available during the conference for $2 each.