IT Services // About Us
IT Services at Surrey
Client Support and Research Services (CaRS) and Network Services (NS) provide and maintain the computing and multimedia infrastructure for the Surrey Campus.
In support of the Academic Programs at the Surrey Campus, CaRS manages the distributed computing facilities including instructional classrooms, computer labs, studio labs, drop in labs, Library Infocommons, tutorial and seminar spaces and the multimedia production studios. In support of the staff, faculty and research community, CaRS provides multi-platform microcomputer and workstation hardware and software support, printing and file store. CaRS also provides classroom technology support, lecture recording, rich media capturing/streaming/archiving and videoconferencing services. NS provides the network (wired and wireless) and core services for the campus such as firewall, IP addressing, Active Directory domain servers, computer names, distributed file store, network time, and FTP.
IT Services in Burnaby provides computing IDs, electronic mail services, web services, learning technologies, research services, enterprise information systems (SIMS, HAP, etc) and IT infrastructure support to the broad SFU community.
Contact us
If you are a student, faculty or staff member at the Surrey Campus please contact the Surrey help desk as your primary source for technical support. Surrey help desk can be contacted via the following methods:
- E-mail via this online form.
- Phone at 778-782-7490 (available from 8:30-8:30)
- Or in Person at the help desk, room 3505.
Audio-visual equipment support
SIAT students wanting to book time with the Media Technician for AV and Equipment tutorials or support please send your request to help-surrey@sfu.ca
