Who do I contact?
If you have reviewed the online resources and still have an unresolved issue, contact the following help points:
For students and alumni
Please visit IT Services Help
For staff and faculty
Please contact the technical support staff in your department.
Training Sessions for Staff and Faculty
To request a one hour private Best Practices Training Session for a group of 5 or more staff or faculty members in your department, please contact firstname.lastname@example.org . The sessions will generally include an overview of the system plus helpful hints. Suggestions for specific content are always welcome and encouraged.
Please include the following information in your request:
- Number of attendees in your group
- Dates and times that work best for your group
- Whether you would like the session to be held in your area (projector required), or if you would like us to book a room/lab on your behalf
- Any specific topics or questions you would like the instructor to cover
Sessions are scheduled based on instructor and lab availability.
Bugs & Feature Requests
For a list of known issues, please see the Bugs & Feature Requests page.
Vendor's User Guides
To view Zimbra's documentation, including User Guides, see Vendor's documentation.