IT Services // Technical Services
Burnaby Labs
Lab use is governed by Fair Use of Information and Communications Technology GP 24
Our Services
Lab Helpdesk staff offer support for equipment and resources in all IT Services computer labs. Limited support is available for applications and laptop issues. Labs have a variety of software applications and are open to anyone with an SFU computing ID. Visit the Labs and Locations web page for more information on hours of operation and location of the labs.
New and returning students can activate and manage their computing accounts on line at mySFU
Contact lab support personnel for general inquiries, report problems, or get technical assistance by:
Visiting the Lab Help Desk in AQ3148, phone 778-782-3930 (2-3930) or,
Visiting the library Information Commons Service Desk, phone 778-782-6920 (2-6920) or,
Use Email or Live chat links listed above.
Booking instructional computer lab space is managed by Scheduling. (Rooms AQ3148.1, AQ3148.2, AQ3145)
Important Notices
Printing default is set to duplex.
Print jobs sent to Black and White printer from an IT Services CaRS workstation will default to double sided printing. Please change the Printing Preferences from Flip on Long Edge to None for single sided printing. If you need further assistance, contact the Lab Help Desk personnel.
Personal file space.
New
Your Personal File Space is now mounted automatically. Check under 'My Computer' for U:\ drive.
Files saved to Desktop and My Documents will NO longer be redirected to your Personal File Space.
24 hour printing is available in North Concourse (AQ2131) and East Concourse (AQ3145.2) of AQ Building.