IT Services // Technical Services
Printing
Printer Locations
Printers can be found in all IT Services public labs, both in the labs during lab hours and in areas accessible 24hrs.
| Computer Lab | Room Number | Accessibility |
| Micro Computer Facility - MCF | AQ3148 | Lab hours only |
| East Concourse Student Computing Facility | AQ3144 | Lab hours only |
| North Concourse | AQ2131 | 24 hours |
| W.A.C. Bennett Library | IC | Library hours only |
| West Mall Complex | WMC 2502 | Lab hours only |
Documents printed to the DCF B&W Printer will be available for printing from any print release stations on campus.
Documents printed to the DCF Color Printer or DCF Transparency printer can only be released from the print release station located in AQ3148. Ask the technician at the lab help desk for assistance to retrieve your print out.
How much does it cost to print?
Black and White Printing is $0.11 per side
Library Colour printing is $0.35 per side
Colour printing is $0.25 per side
Transparency printing is $1.00 per sheet
Printing in the ITC Services computer labs requires an SFU Laser Print card. Print cards can be purchased from one of the Laser Card dispensers found in AQ3148, 3rd floor W.A.C. Bennett Library, or WMC 2502.
How do I print from a PC?
Logon to a PC computer in one of the IT Services computer labs using your SFU Computing ID. Launch the program application from which you want to print.
Under File select Print, and set the properties;
Printer - Select the desired printer from the Printer drop down list
Black and White
Colour
Transparency
Layout - Portrait or Landscape
Duplex - Print on both sides, flip on long edge or flip on short edge.
Copies - Number of copies to be printed.
Range - Print selected page range.
Pages per sheet - Select the number of pages per page to print.
Note: Transparency printing is only available in AQ3148. QuadBooks in Maggie Benson Centre offers transparency photocopying. Speak to an attendant if you require assistance with setting printer properties.
How do I print from a Mac?
Logon to a Mac computer in one of the IT Services computer labs using your SFU Computing ID. Launch the program application from which you want to print.
Under File select Print, and set the properties;
Printer - Select the desired printer from the Printer drop down list
Black and White Printer
Colour Printer
Presets - Standard
Copies and Pages - Number of copies to print, print selected range.
Layout - Duplex, number of pages per sheet.
Note: Transparency printing is not configured on the Mac computers. QuadBooks in Maggie Benson Centre offers transparency photocopying. Speak to an attendant if you require assistance with setting printer properties.
How do I retrieve my print out?
Print jobs can be retrieved from ANY of the print release stations.
Insert your print card in the card reader.
Enter your SFU computing ID to retrieve your print jobs.
Right click to select jobs to be printed, click Print Selected Jobs.
Print jobs will remain queued for 60 minutes.
How do I buy a laser print card?
Laser print cards can be purchased from one of the Card Vending machines found in IT Services computer labs.
MicroComputing Facility - AQ3148
Information Commons (W.A.C. Bennett Library)
West Mall complex - WMC2502/2504
Laser print cards are purchased at a cost of $1.00. The card is dispensed from a vending machine with no value on the card. Follow the instructions on the card vending machine to buy or add value to a card.
Note: If you purchase a card with any denomination above $1.00, you will need to insert the newly dispensed card into the card reader (at the top of the card vending machine) to have the extra value added on to the card.
Speak to an attendant if you require assistance.
How do I setup wireless printing?
Refer to our guides:
How do I print from WebCT?
Printing Issues
Not all pages printed off WebCT will print off properly. This is mainly due to inconsistent formatting of the PDF or Powerpoint between our computers and that of the creator. To remedy this, save the document to the computer and then print the document from the computer rather than from WebCT. This has been known to solve many issues with printing from WebCT.
How do I print from WebCT?
After you have opened the document, there will be a preview window embedded within the browser. Towards the top of the document, there should be a printer icon that will take you to the print menu. Use the printer icon in the embedded reader, and NOT the Print command from the browser itself.

