Contact us

SFU Contacts

International Services for Students (for international and exchange students)

• Call 778-782-4232 or email sfu_international@sfu.ca

Human Resources (for SFU employees who receive medical coverage benefits)

• Call 778-782-3237 or email human_resources@sfu.ca

Health and Counselling Services (for appointments and information on campus services)

• Health clinic: Call 778-782-4615.
• Counselling: Email intake@sfu.ca or call 778-782-4615.
  
• See the full contact list for all campuses

Campus Security (for dealing with emergencies at SFU)

• Burnaby campus: call 778-782-4500 or 2-4500 from a campus phone
  
• Vancouver campus: call 778-782-5252 or 2-5252 from a campus phone
  
• Surrey campus: call 778-782-7511 or 2-7511 from a campus phone
  
• Off-campus emergencies: call 911

SFU Student Accounts (for questions about charges on your student account)

• Call 778.782.6930 or email student_accounts@sfu.ca

Medical Insurance Plan Contacts

guard.me@SFU (short-term primary medical insurance for new international/ exchange students)

• Toll Free (North America): 1-877-873-8447
• Other: 905-731-8140
  
• Enrollment Inquiries: admin@guard.me
• Claims Inquiries: claims@guard.me

BC Medical Services Plan (primary medical insurance plan for all BC residents)

• Vancouver: 604-683-7151
• Other : Toll-free: 1-800-663-7100
  

SFSS and GSS Health and Dental Plan (secondary benefit plan for undergrad and grad students)

• Call 1-866-369-8795