Basic Training Sessions

The 1.5 hr basic training session will cover the following topics:

• Email and calendaring basics on the Outlook Web App (OWA)
• A walkthrough of the Outlook 2016 desktop application (either PC or Mac)
  
• Quick steps for setting up mobile devices
• Q&A periods throughout and after the session

Power User Sessions

A power user is someone who manages more than one account/calendar on someone else’s behalf, manages a room or resource, or has an otherwise complex email or calendar workflow. These unique workflows will likely require training that supplements the basic SFU Mail training that will be offered to all SFU staff and faculty. 

The 1.5 hr power user training session will cover the following topics:

• Sharing mail folders
• Sharing calendars
• Delegation (send on behalf of/send as)
• Resource/room management
• Managing multiple accounts
• Managing multiple calendars
• Email filters (rules)