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. Give an example of a situation where you used customer service skills to handle a complaint.
Give an example of a situation where you used customer service skills to handle a complaint.
Question Intent
The employer is trying to see how you would handle difficult situations while remaining professional.
Answer Tips
Give a situation about a time when you showed care, empathy and problem solving skills. If you have no experience in customer service, tell the employer what you would do in that situation.
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