. You’re by yourself up front when everything starts happening at once; phone rings, old man comes in, shoe fitting ect.…what to do?

You’re by yourself up front when everything starts happening at once; phone rings, old man comes in, shoe fitting…what to do?

Question Intent

The employer is trying to see how well you work under stress and see if you are capable of multi-tasking.

Answer Tips

Show the employer how you can can multitask and handle difficult situations without losing control.

Give an example of a situation you have encountered in the past where you have had to deal witha similar stressful situation. Also, be sure that your answer includes answering the phone.