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Interview Question Database

Behavioural and Situational

Regardless of the position and industry, you will be asked situational judgement and behavioural assessment questions. Employers will be looking for concrete examples of how your experiences and skills are applicable to the job and resolving the issue they have described. When answering, it is best to keep your answer concise and specific to what they asked.

Behavioural

QUESTION INTENT

Employers might ask you behavioral questions to determine your problem-solving skills and strengths as well as your personality. They will looking to see if your previous experiences are a good indicator if you would be as successful in the future in similar situations.

TIPS FOR RESPONDING TO BEHAVIOURAL Q'S 
  • Have a list of examples of skills and experiences that are relevant to the position ready when preparing for the interview.
  • Emphasize your skills and strengths as an employee by providing specific actions and consequent results to prior challenges you've experienced.

Tell me about a challenging client that you had to handle. What was their concern and how did you address it?

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Answer Tips

Tell me about a time when you demonstrated initiative.

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The interviewer would like to gauge your ability to take initiative but also your willingness to do so.

Answer Tips

Answer Tips

Focus on a time when you had to take independent initiative in your work or projects that resulted in a positive outcome. The best answer would also involve others. 

Tell me about a time when you had to work on a team that did not get along. What happened? What role did you take? What was the result?

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The interviewer is interested to find out how well you manage conflict and your general interpersonal skills

Answer Tips

Answer Tips

You can use the STAR approach to concisely explain the situation. Set the Situation and the context, describe the Task or purpose, explain what your Actions were, share the Result. In this way, your answer will cover all basis of the question

Have you had to convince a team to work on a project they weren't thrilled about? How did you do it?

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The interviewer is trying to gauge your level of leadership and persuasion.

Answer Tips

Answer Tips

Describe what benefit you saw in the project and explain how you justified them to your team. If you considered everyone’s opinions and their concerns, describe that. 

Tell me about a time when you worked with a colleague who was not doing their share of the work. How did you handle it?

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The interviewer would like to see how you will act as a team member and your level of initiative.

Answer Tips

Answer Tips

This is not an opportunity to speak illy about your co-worker. With an example, explain how you communicated with your colleague and addressed the issues. Describe any initiatives you took on and the result of this example. 

What have you found to be the most difficult part of being a member and not the leader of a team? How did you handle this?

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The interviewer would like to see how you will act as a team member and how you will work in a collaborative team environment.

Answer Tips

Answer Tips

You can use this opportunity to demonstrate you have leadership and independence but also understands the value of teamwork and collaborative. You can emphasis the importance of compromise, consideration and constructed criticism. 

How do you normally handle stress?

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Stress is a regular and sometimes constant feature of many positions and work environments. The employer will want to know if you have worked in stressful environments, how you adapted and what strategies you have developed to manage stress so that it will not ultimately affect your work performance.

Answer Tips

Answer Tips

As a student you can instantly reassure the employer that you are very familiar with working(performing) in a stressful environment. Reassure the employer that you have experience working in stressful situations and provide relevant example(s) that showcase your ability to handle stress effectively. If you have developed stress management strategies such as: walking at lunch, discussing challenging situations with coworkers to gain advice, planning and prioritizing workloads in advance, share them with the employer.

Tell me about a situation when you had to build a relationship with a new customer?

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The interviewer will be looking for the following information:

- A brief description about the situation
- Your actions Results of your action

Answer Tips

Answer Tips

These questions are an opportunity to showcase what you have done in the past, and to let us know how those behaviours and past experiences would help you be successful in the job you are interviewing for.

Tell me about your event planning experience.

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Answer Tips

Answer Tips

Use the STAR technique - Situation, Action, Task, Result. Pick a time and tell a story that demonstrates you know the steps involved in creating a successful event. If you have never helped to plan an event before, but you been involved in events on the day of, describe that event(s) and your role(s).

Can you tell me about a time where you demonstrated sound judgment?

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To assess your judgment capabilities. They want to see that you can take information and make an informed decision instead of immediately reacting to a situation.

Answer Tips

Answer Tips

Use the STAR technique - Situation, Action, Task, Result. Pick a time and tell a story that demonstrates your ability to use good judgment.