Summer 2020 - EDUC 423 E300

Helping Relationships (4)

Class Number: 4482

Delivery Method: Distance Education


  • Course Times + Location:

    Tu 5:30 PM – 9:20 PM

  • Prerequisites:

    Or corequisite: EDUC 323.



Introduction to the rationale for and the practice of basic counselling skills. Emphasis on the development of counselling skills as a means of establishing effective helping relationships in educational settings.


This course will be delivered remotely.  Students are expected to be online and available during scheduled class times.

The major focus of this course will be your active participation in the practice of basic listening and empathy skills. This will be accomplished through an online experience/reflection format with opportunities to practice skills every class, and by recording your active listening exchanges and transcribing them. This will then be followed by self-critique and constructive feedback from the instructor and fellow students in your group.


This course will be in an online format and will focus on the development of basic listening, empathy and interviewing skills that help to foster human relations and understanding of others. There will be an emphasis on the role-play and personal use of a variety of introductory counselling skills. These skills are not meant to reflect any one theory of counselling per se, but are seen as fundamental to the development of helping relationships in any domain. Specifically, at the end of the course, students will have had the opportunity to:

  1. Increase your awareness of your own natural resources for helping others.
  2. Enable you to understand and demonstrate the appropriate use of a broad repertoire of specific helping skills, especially empathy.
  3. Enable you to more fully understand the interrelationship between your personality, your personal experiences, and the processes and skills involved in becoming an effective helper.
  4. Enable you to investigate more deeply the roots of other’s challenges, and how to effectively intervene to help people make constructive changes in their lives.


  • Attendance and participation in class activities and discussions 15%
  • Recording and critique 1 10%
  • Recording and critique 2 25%
  • Recording and critique 3 40%
  • Two reflection papers on personal skill development 10%
  • Reflection journal* 0%


* The instructor will not read your personal journals, and therefore they are not graded, but the content is intended to help you write your final reflection paper.


This is a course based on practicing within partnerships. Missing classes or portions of classes affects your learning and the learning of your assigned partners, and may result in a lower grade. As a courtesy and as part of your professionalism, please inform your assigned partners and me if you will miss a class or portion of class.



Young, M. (2017). Learning the Art of Helping: Building blocks and techniques (6th ed.). Upper Saddle River, NJ: Pearson/Merrill Prentice Hall.
ISBN: 9780134165783

Supplementary readings will be provided in class, or emailed on pdf.

Registrar Notes:


SFU’s Academic Integrity web site is filled with information on what is meant by academic dishonesty, where you can find resources to help with your studies and the consequences of cheating.  Check out the site for more information and videos that help explain the issues in plain English.

Each student is responsible for his or her conduct as it affects the University community.  Academic dishonesty, in whatever form, is ultimately destructive of the values of the University. Furthermore, it is unfair and discouraging to the majority of students who pursue their studies honestly. Scholarly integrity is required of all members of the University.


Please note that all teaching at SFU in summer term 2020 will be conducted through remote methods. Enrollment in this course acknowledges that remote study may entail different modes of learning, interaction with your instructor, and ways of getting feedback on your work than may be the case for in-person classes.

Students with hidden or visible disabilities who believe they may need class or exam accommodations, including in the current context of remote learning, are encouraged to register with the SFU Centre for Accessible Learning ( or 778-782-3112) as soon as possible to ensure that they are eligible and that approved accommodations and services are implemented in a timely fashion.