Summer 2021 - EDUC 423 E100

Helping Relationships (4)

Class Number: 2379

Delivery Method: Remote


  • Course Times + Location:

    Th 4:30 PM – 8:20 PM

  • Prerequisites:

    Or corequisite: EDUC 323.



Introduction to the rationale for and the practice of basic counselling skills. Emphasis on the development of counselling skills as a means of establishing effective helping relationships in educational settings.


This course will be delivered remotely. Students are expected to be online and available during scheduled class times.  See 'Grading Notes' section for more information.

This course will focus on the development of basic listening, empathy and interviewing skills that help to foster human relations and understanding of others. There will be an emphasis on the use of a variety of basic counselling skills. These skills are not meant to reflect any one theory of counselling but are seen as fundamental to the development of helping relationships in any domain.


At the end of the course, students will have had the opportunity to:

  1. Increase your awareness of your own natural resources for helping others
  2. Enable you to understand and demonstrate the appropriate use of a broad repertoire of specific helping skills
  3. Enable you to more fully understand the interrelationship between your personality, your personal experiences, and the processes and skills involved in becoming an effective helper
  4. Enable you to investigate more deeply the roots of personal stories and dilemmas, and effectively intervene to help people make constructive changes in their lives.


  • Class participation and weekly online responses 10%
  • Transcript & Critical Reflective Analysis 1 20%
  • Transcript & Critical Reflective Analysis 2 30%
  • Transcript & Critical Reflective Analysis 3 40%


This course will be conducted remotely using a combination of remote teaching learning strategies, including a seminar-based lecture, group discussions and individual activities. We will “meet” remotely via Zoom. It is expected you will attend this weekly meeting.

The major focus of this course will be your active participation in the practice of basic listening and empathy skills. Our aim is to engage in collaborative and rich discussion using a video conferencing tool. Outside of this weekly meeting, students will work individual in responses to weekly activities and/or group activities that will count for participation.


This is a course based on practicing within partnerships. Missing classes or portions of classes affects your learning and the learning of your assigned partners and may result in a lower grade. As a courtesy and as part of your professionalism, please inform me if you will miss a class or portion of class.



Young, M. (2017). Learning the Art of Helping: Building blocks and techniques (6th ed.). Upper Saddle River, NJ: Pearson/Merrill Prentice Hall.

eText (ISBN: 9780135680391) also acceptable.
ISBN: 9780134165783

Registrar Notes:


SFU’s Academic Integrity web site is filled with information on what is meant by academic dishonesty, where you can find resources to help with your studies and the consequences of cheating.  Check out the site for more information and videos that help explain the issues in plain English.

Each student is responsible for his or her conduct as it affects the University community.  Academic dishonesty, in whatever form, is ultimately destructive of the values of the University. Furthermore, it is unfair and discouraging to the majority of students who pursue their studies honestly. Scholarly integrity is required of all members of the University.


Teaching at SFU in summer 2021 will be conducted primarily through remote methods, but we will continue to have in-person experiential activities for a selection of courses.  Such course components will be clearly identified at registration, as will course components that will be “live” (synchronous) vs. at your own pace (asynchronous). Enrollment acknowledges that remote study may entail different modes of learning, interaction with your instructor, and ways of getting feedback on your work than may be the case for in-person classes. To ensure you can access all course materials, we recommend you have access to a computer with a microphone and camera, and the internet. In some cases your instructor may use Zoom or other means requiring a camera and microphone to invigilate exams. If proctoring software will be used, this will be confirmed in the first week of class.

Students with hidden or visible disabilities who believe they may need class or exam accommodations, including in the current context of remote learning, are encouraged to register with the SFU Centre for Accessible Learning ( or 778-782-3112).