Managing Complexity

Details of the ISHIKAWA Environment

Managing Complexity

A major advantage of the ISHIKAWA environment is that you can quickly organize a highly complex diagram. However, not everyone may be interested in seeing all the details -at least initially.

To increase the level of detail by one level, do the following:

Move the cursor to a background area of the window, and use the right mouse button to activate the background popup menu.
Select ${\gt\space Detail}$ . On some hosts, you can press the ${\gt}$ key instead of using the popup menu (as long as you are not editing text).

Each time you select ${\gt\space Detail}$ from the background popup menu, the detail increases by one level.

To reverse the process and decrease the level of detail, select ${\lt\space Detail}$ from the popup menu, or press the ${\lt}$ key.

Example

You are making an online presentation about factors that influence the quality of air travel service. The following diagram presents too many details to be a good starting point for your audience:

Figure 18.34: Highly Detailed Ishikawa Diagram

A better way to begin is by displaying only the trunk and branches.

Figure 18.35: Branch-Level Diagram

Then, at the next stage of your presentation, dynamically foliate the branches with stems, as follows:

Figure 18.36: Increasing the Level of Detail

The amount of detail is increased by one level.

Figure 18.37: Increasing the Level of Detail

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