University services for SFU NOW students

We’re here for you.

 

Libraries

SFU’s libraries are not only a great source of learning materials and a quiet place to study—they’re also somewhere you can write your papers, print or photocopy your assignments and attend workshops. Visit the SFU Library website for comprehensive information.

Note that SFU libraries offer a number of services and resources for mature students.

To borrow materials from the library, you will need your SFU ID card, which also functions as a library card. You may obtain your ID card from Registrar and Information Services.

Student Learning Commons

Many students—especially those who have been away from school for some time—wish to fine-tune their study and writing skills to meet the academic demands of university. SFU’s Student Learning Commons can help you make the transition from work back to school by providing you with resources and tools for academic success, including help with a wide range of academic writing, learning and study strategies.

A variety of free workshops are available each semester at our Vancouver and Surrey campuses. Previous offerings include Creating an Effective Study Schedule, Getting the Most From Your Lectures, and Top 10 Things to Know About University Writing.

Individual consultations on writing and learning strategies are also available. You can consult on topics such as grammar, developing arguments, appropriate use of sources, academic reading, note-taking, time management and exam preparation.

SFU's Vancouver campus

The Belzberg Library provides writing and learning strategies assistance to students, including individual consultations. Individual consultations take place on Mezzanine Level 2 in 1070 (at the back of the mezzanine).

SFU Surrey

The Yosef Wosk Student Learning Commons (YWSLC) provides a range of programs, including one-on-one consultations and workshops to help students with their academic needs. YWSLC is located on Podium Level 3 of SFU Surrey, in room 3695, next to the Fraser Library.

Computing Services

Several computer labs are available at the Vancouver and Surrey campuses. You must be enrolled in courses and present a valid SFU Library card or an authorized provisional usage card to use the labs.

SFU's Vancouver campus

The Vancouver campus offers several computing facilities in support of its programs. 

Computing lab hours

For the most up-to-date hours, you can visit the Labs and Locations website

Please note that these hours are subject to change without notice, and that there are regular closures for lab maintenance during each semester break.

IBM labs


Located on the main floor of the Vancouver campus, both north and south labs feature 17 Dell computers each.

Royal Bank Instructional Computing Centre

These labs are located in rooms 1340 and 1350 on the main floor. The drop-in lab in 1340 holds eight Apple computers and eight Dell computers; the Mac Lab in room 1350 holds nine Apple computers.

Himie Koshevoy Publishing Lab


Located on the second floor, this lab features 22 Apple computers.

Seventh-floor PC lab

The largest of our PC labs features 31 Dell computers.

Computing lab facilities are open for drop-in use during the hours shown below, unless they have been booked for a course. Bookings are posted regularly outside the lab facilities. Call 778-782-5030 to find out if the lab you wish to use is available.

SFU's Surrey campus

The Surrey campus has six instructional and two drop-in labs as well as 12 classrooms, four theatres, one studio workspace and seven seminar and tutorial rooms. The instructional computer labs are scheduled teaching spaces with limited availability. However, these labs are available to SFU students for drop-in use during unscheduled times.

The drop-in computer labs are located in rooms 2300 and 3300. Computer workstations are also available at SFU Surrey’s Fraser Valley Real Estate Board Academic Library, as are laptops.

Computer labs are open until 8 p.m., but your student card gives you 24-hour access.

Recreation Services

All undergraduate students registered for three credit hours or more at any campus (and all students registered at the Burnaby campus) are eligible for an SFU Burnaby recreation membership, which you can get (along with free recreation ID tags) at our Burnaby campus.

Recreation facilities at the Burnaby campus include an indoor running track, basketball, badminton and racquet courts, swimming pools and a fitness centre.

SFU's Vancouver campus

Our Vancouver campus does not have its own recreation facility. However, Athletics and Recreation has partnered with the Vancouver Board of Parks and Recreation to enable eligible SFU students to obtain a Vancouver recreation membership. This is a pilot initiative to promote healthy living through access to recreation services in Vancouver.

SFU’s Vancouver recreation membership gives you access to Vancouver Park Board-operated fitness centres, public skating and public swimming sessions during operating hours at the facilities listed below.

This membership is available only to undergraduate students registered at SFU’s Vancouver campus. Students must be registered for four credit hours or more, with at least three credit hours in Vancouver.

Fitness Centres

Champlain Heights – 3350 Maquinna Drive
Creekside – 1 Athletes Way
Dunbar – 4747 Dunbar Street
Hillcrest – 4575 Clancy Loranger Way
Kensington – 5175 Dumfries Street
Kitsilano – 2690 Larch Street
Lord Byng – 3990 West14th Avenue
Marpole-Oakridge – 990 West 59th Avenue
Mount Pleasant – 1 Kingsway
Renfrew – 2929 East 22nd Avenue
Templeton Pool – 700 Templeton Drive
Thunderbird – 2311 Cassiar Street
Trout Lake – 3350 Victoria Drive
Vancouver Aquatic Centre – 1050 Beach Ave
West End – 870 Denman Street

Indoor Pools

Hillcrest Park – 4575 Clancy Loranger Way

Kensington – 5175 Dumfries Street

Kerrisdale – 5851 West Boulevard
Killarney – 6260 Killarney Street

Lord Byng – 3990 West 14th Avenue

Renfrew – 2929 East 22nd Avenue

Templeton – 700 Templeton Drive

Vancouver Aquatic Centre – 1050 Beach Avenue

Outdoor Pools

Hillcrest Park – 4575 Clancy Loranger Way
Kitsilano – 2690 Larch Street

New Brighton – 500 North Windermere Street

Maple Grove – 6875 Yew Street

Second Beach – Stanley Park

Ice Rinks


Hillcrest Park – 4575 Clancy Loranger Way
Kerrisdale – 5670 East Boulevard

Killarney – 6260 Killarney Street

Kitsilano – 2690 Larch Street

Riley Park – 50 East 30th Avenue

Sunset – 390 East 51st Avenue

Trout Lake – 3350 Victoria Drive

West End – 870 Denman Street

SFU's Surrey campus

SFU's Surrey campus does not have its own recreation facility; however, we offer recreational programs through City of Surrey Parks and Recreation.

Membership to the North Surrey Recreation Centre allows you to visit any City of Surrey fitness centre or pool, and includes access to all fitness/weight rooms, swim sessions and non–registered aquatic and fitness programs.

City of Surrey recreational facilities

Chuck Bailey Recreation Centre - Drop-In Sports
13458 – 107A Avenue Surrey, B.C. V3T 0G4

Cloverdale Arena - Public Skating Sessions
6090 – 176 Street, Surrey, B.C. V3S 4P5

Fleetwood Community Centre - Weight Room & Drop-In Fitness Programs
15996 – 84 Avenue, Surrey, B.C. V4N 0W1

Fraser Heights Recreation Centre - Weight Room
10588 – 160 Street, Surrey, B.C. V4N 0A1

Guildford Recreation Centre - Weight Room & Drop in Fitness Programs
15105 – 105 Avenue, Surrey, B.C. V3R 7G8

North Surrey Recreation Centre - Indoor Pool, Weight Room, Drop-In Aquatic Fitness Programs & Public Skating Sessions
10275 – 135 Street , Surrey, B.C. V3T 4C3

Newton Recreation Centre & Wave Pool - Weight Room, Pool & Drop-In Aquatic Programs
13730 – 72 Avenue, Surrey, B.C. V3W 2P4

Newton Arena  - Drop-In Fitness Classes & Public Skating
7120 – 136B Street, Surrey, B.C. V3W 5E6

South Surrey Recreation Centre - Fitness Studio
14601 - 20 Avenue Surrey, B.C. V4A 9P5

South Surrey Arena - Public Skating Sessions
2199 – 148 Street, Surrey, B.C. V4A 8L5

South Surrey Pool
14655 - 17 Avenue Surrey, B.C. V4A 5M2

Surrey Sport & Leisure Centre - Weight Room, Pool & Public Skating Sessions
16555 Fraser Highway, Surrey, B.C. V3X 2S3

For facility schedules and registered program information, visit Surrey Parks and Recreation.

Health and Counselling Services

SFU’s Health and Counselling Services addresses students’ mental and physical health needs. Visit their site for details or to make an appointment.

SFU’s Vancouver campus

At the clinic on our Vancouver campus, doctors and counsellors are available Monday to Friday from 9:30 a.m. to 5 p.m. To book an appointment, call 778-782-5200.

Please note the following:

  • The last appointment of the day is at 4:30 p.m.
  • On Mondays, there are no doctors at the Vancouver clinic, but medical office assistants are on hand to make appointments, answer questions and provide first aid.

Health and Counselling Services also offers several free health-related workshops. These workshops typically take place from 12:30 to 1:30 p.m.

The Vancouver Health Clinic is located on the bottom floor of Harbour Centre campus, across from the SFU Bookstore at the foot of the “down” escalator. If you enter Harbour Centre from Hastings Street, the clinic is one floor down.

SFU’s Surrey campus

There is no health clinic at our Surrey campus, but counselling services are available to students between the hours of 9 a.m. and 4:30 p.m. on Mondays, Thursdays and Fridays. To book an appointment, contact Counselling at 778.782.8022 or surrey_counsellor@sfu.ca.

Medical and dental insurance

If you are registered for three or more credits during a semester, you are automatically enrolled in the Simon Fraser Student Society (SFSS) health and dental plan for a fee. To opt out of the plan or enroll other family members, you must complete a change-of-coverage form.

Fees, dates and other details are available on the Simon Fraser Student Society site. Change-of-coverage forms are available at ihaveaplan.ca.

Please note that the SFSS health and dental plan does not replace basic medical coverage; you must maintain B.C. Medical Services Plan (BC MSP) coverage while attending SFU. Basic medical services provided at SFU are covered by BC MSP. If you do not have BC MSP, you must pay for services at the time of your appointment. Temporary coverage may apply to students insured under other provincial medical plans.

To be eligible to use the extended health coverage provided through your student plan, you must have provincial health coverage or the equivalent.

Career Services

SFU’s Vancouver campus

SFU Career Services in Vancouver provides the following:

  • One-on-one consultations for career planning and decision-making
  • Work search techniques
  • Interview strategies
  • Résumé and cover letter feedback

Thirty-minute appointments are free for all students. Book your appointment by visiting Registrar and Information Services on the main floor of Harbour Centre campus or by contacting Career Services at 778-782-3106.

SFU’s Surrey campus

In Surrey, Career Services provides the following:

  • One-on-one consultations for career planning and decision-making
  • Work search techniques
  • Career and employability workshops and events, such as career days
  • Mock interviews
  • Job-posting services through workopolisCampus.com
  • Print- and web-based self-help resources
  • On-campus recruitment activities such as employers on campus

Located in room 2560 off of the Mezzanine Level 2 at SFU’s Surrey campus, Career Services is open from Monday to Friday from 9 a.m. to 4:30 p.m. We highly recommend appointments, but we also welcome drop-in visitors. Book your appointment by calling 778-782-3106.

Centre for Students With Disabilities

SFU’s Centre for Students With Disabilities provides disability-related information, support and counselling to the SFU community.

The centre also reviews eligible students’ disability documentation and recommends reasonable academic accommodations. It acts as a liaison between students and faculty in the implementation of disability-related services and accommodations.

Contact the centre if you have a documented or suspected disability, or if you need information on physical access or another disability-related issue:

SFU Centre for Students With Disabilities
SFU Burnaby
Monday–Friday, 9 a.m.–4 p.m.
Tel: 778-782-3112
Secure fax: 778-782-4384
Email: csdo@sfu.ca

SFU Bookstore

Once you have enrolled in courses, find out what textbooks you need by logging in to my.sfu.ca using your SFU Computing ID. Click on the titles of your courses to see what textbooks are required.

You can use my.sfu.ca to order your books online through the SFU Bookstore’s eService.There is a charge of $10 per order for ground shipping within Canada. When you order your textbooks through eService, they will be sent directly to you. This service is available from approximately two weeks before classes start until the end of the third week of classes.

If you wish to purchase books in person, you can visit the SFU Bookstore. Check the bookstore website to confirm opening hours.

When you look at the list of textbooks for your course, you may find that some are required and others are recommended. This information is posted online, and in the bookstore on the shelf tag for each book. Before purchasing a recommended text, you may wish to wait until you know how your instructor will use it.

Transportation and U-Pass

The U-Pass Program is a transit pass initiative approved by Simon Fraser Student Society referenda. Mandatory for all eligible SFU students, it provides unlimited, all-zone access to public transit in Metro Vancouver (the GVRD) at a fraction of the cost of a regular monthly transit pass.

With the U-Pass, you do not pay any additional fares to ride TransLink buses (including community shuttles and West Vancouver Blue Buses), SkyTrain or SeaBus. You may also purchase West Coast Express tickets at a discount.

All eligible SFU students now use their U-Pass BC on the Compass Card. You will need to buy an Adult Compass Card from one of the TransLink options listed on their website.

Once you have your Compass Card, you will need to follow a couple of simple steps before you can start using the U-Pass BC on your Compass Card:

  1. Sign into the U-Pass BC website
  2. Select "Simon Fraser University" from the drop down menu
  3. Log in using your SFU computing ID (it's the same as your SFU email log in)
  4. Link your Compass Card by entering the 20-digit code and CVN on the back of your Compass Card
  5. Request your U-Pass BC

It can take up to 24 hours for the U-Pass BC to be loaded onto your Compass Card, so make sure to request it before the end of the month. Once the U-Pass BC is loaded onto your Compass Card on the first day of the eligible month, you can start to tap in and tap out on transit. The U-Pass BC on your Compass Card is only valid when you have your SFU student ID card with you. 

Remember to hold onto your Compass Card as you will need to log into the U-Pass BC website each month to request your monthly U-Pass BC to be loaded onto your Compass Card. You will be able to request your next month's U-Pass BC starting on the 16th of the current month.

If you have questions about the U-Pass BC program, including eligibility and fees, please contact the SFU U-Pass BC office at upass@sfu.ca or 778.782.6930.

Attend an info session

  • Thu, Sept 7, 12:00 p.m.
    Online - Register
  • Tue, Sept 12, 6:00 p.m.
    Online - Register
  • Thu, Oct 26, 6:00 p.m.
    SFU Vancouver - Register
  • Wed, Nov 15, 12:00 p.m.
    Online - Register

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