All appointments are required to be made in-person or by phone at:
SFU Burnaby | 778-782-4615
SFU Vancouver
 | 778-782-5200

Appointments can be made at SFU Surrey by phone only: 778-782-5200


Below is information specific to each service offered at SFU Health & Counselling Services:

Counselling Services

STEP 1 - Counselling appointments can be made once the initial client intake paperwork has been completed.

In order to complete this paperwork, please visit the Burnaby or Vancouver campus in person (at whichever your preferred location will be) on Monday to Friday, from 9:00am to 4:30 pm. 

For appointments at the Surrey campus, please call 778-782-5200 in order to have the intake papework emailed to you.

STEP 2 - Once the paperwork has been received, you can book your first appointment in person (Burnaby and Vancouver only) or by telephone:

SFU Burnaby: 778-782-4615
SFU Vancouver or Surrey: 778-782-5200

If your concerns are urgent, please visit our Burnaby clinic and notify reception when you arrive. Emergencies are seen on a same-day basis. For after-hours emergencies, please contact the Crisis Centre of BC: 604-872-3311 or toll free at 1-800-784-2433.

If you have general questions about process and services with SFU Health & Counselling, please call: 778-782-4615 or email For questions confidential in nature, please call or visit us in person.


Health Clinic Services

Appointments with a doctor or nurse can be made at our Burnaby Clinic between the hours of 9:00 am – 4:30 pm, Monday to Friday (the last appointment of the day is at 4:00 pm). Please call 778-782-4615.  Same day appointments can be booked based on availability.

Appointments with a doctor can be made at our Vancouver clinic between the hours of 9:30 am — 5:00 pm, Tuesday to Friday (last appointment of the day is at 4:30pm). On Mondays, no doctor is available but staff are available to book appointments. Please call 778-782-5200. Same day appointments can be booked based on availability.


For directions, please see: locations and maps


Things to know:

Cancellation fees

For appointments with Counselling Services, at least 48 hours notice must be given for cancellations or a $25 fee will be charged. For all other clinic appointments, there is a $25 fee charged for no shows and cancellations with less than 24 hours notice.

Appointments must be cancelled by phone; please call 778-782-4615 for appointments at SFU Burnaby Campus and 778-782-5200 for appointments at the Vancouver and Surrey campuses.

Care Cards

Please remember to bring your Care Card with you when visiting any HCS Health Clinic.

Sick Notes

The physicians at Health and Counselling Services or anywhere else do not have the authority to exempt students from exams, assignments, etc. Whether an exemption occurs is up to the instructor and should be based upon a conversation between the instructor and the student seeking a change to course requirements. Follow this link to find out more about Medical Notes at SFU.

For FIC Students:

Fraser International College's policy states that you do not need a sick note from a doctor for minor, short term illnesses (like a cold or flu) that prevent you from attending class or writing an exam.   

How to get here:

>>>locations and maps


located in MBC 0101 on the bottom floor of the Maggie Benston Centre.

SFU VAN - Harbour Centre
located in Room 300 on the lower level of Harbour Centre, at the base of the escalator

located in Room 2534 on the Mezzanine level of campus.

Need to cancel?
(by phone or in person only)

Doctors & Nurses - 24 hours notice by phone or in person 
(a $25 fee charged for no shows and cancellations with less than 24 hours) notice.

Counsellors & Psychiatrist - 48 hours notice by phone or in person 
(or a $25 fee will be charged)

Need documentation?

All documentation must be requested by phone or in person  at one of our clinics. For contact info click here.