Isolating in Residence during COVID-19


If you are feeling sick, please take the following steps to keep yourself and the community safe:

  • Stay home. Self-isolate in your residence room.
    • Avoid being around others and wear a non-medical mask that covers your mouth and nose.
    • Leave only to get tested for COVID-19
  • Use the Use the B.C. COVID-19 Self-Assessment Tool to see if you need to be tested for COVID-19.
  • Testing is recommended for anyone with cold-, flu- or COVID-19-like symptoms, even mild ones

 Additional support: Call 811 Health Link BC for advice.


Need to be tested for COVID-19? Learn more about the process. Testing is available at the locations indicated on the British Columbia COVID-19 Collection Centres webpage

If you are directed to self-isolate please follow the steps outlined on below.

Isolation Guidelines

You will need to follow our health and safety guidelines that have been developed in consultation with the local public health authority for self-isolation.

Self-isolation means separating yourself from others including staying at home. These include:

  • Isolate in residence room
  • Isolate in temporary residence space 

Isolate in your residence room

Any of the following

  • If you have mild symptoms and 811 / Public Health Office has not informed you to self-isolate
  • If you need to / have been asked to self-monitor due to possible exposure to someone who has tested positive for Covid-19 
  • If you test positive for COVID-19 AND live in Hamilton Hall and do not require meal delivery 
  • If you test positive for COVID-19 AND live in Charles Chang self-contained studio units


  • Wear a non-medical mask at all times outside of your room – even in townhouse or 2 bedrooms units
  • Stay home – separate yourself from others and do not go to classes, work, etc.
  • Avoid contact with others as much as possible (do not stay in lounges, kitchens, or other shared areas) 
  • Stay 6 feet away from others as much as possible
  • No guests or visitors 
  • Hamilton and Chang residents need to notify Residence and Housing Front Desk at or 778-782-4201 or

Once you have been cleared by your medical professional:  Notify the Front Desk and return to your unit

Isolate in a temporary space

Any of the following

  • You are waiting for Covid-19 test results 
  • If you test positive for Covid-19 in undergraduate space or a 2 bedroom unit in Charles Chang
  • If you receive a positive Rapid Antigen Test and are waiting for confirmation testing or results
  • If you are notified to self -isolate by the Public Health Office
  • If you require meal delivery while in isolation


  • Contact the Residence and Housing Front Desk directly at or 778-782-4201 or immediately
    • They will instruct you on next steps to access your isolation space
  • Pack essential items for up to two week isolation (consider what you need for classes)
  • You will need to wear a mask when you leave your room to use a designated bathroom.
  • Meal delivery from the Dining Hall will be set up and delivered to your door – regardless if you are on a meal plan.
  • An email will be sent to you with details for your isolation space. 
  • Information is also in the room to help you navigate the services 
  • No guests or visitors are permitted
  • A representative from the Residence and Housing Self-Isolation Support team will contact you to discuss support options.

Once you have been cleared by your medical professional:  Notify the Front Desk and return to your unit


If you need to relocate to a temporary isolation space, you will have to remain in isolation according to the Public Health guidelines or instructions, which could be 14 days. Consider creating a list of YOU would need for 14 days so that at the moment you know what you need.

If you forget something or need to have some medication or groceries/supplies delivered, we can work together to have items delivered to our front desk and can be brought to your isolation room with the next meal delivery.

What you should consider on your pack list

  • Toiletries (shampoo, conditioner, toothpaste, etc.) and towels
  • Comfy clothes – for 14 days in a room (you will not be able to leave to do laundry)
  • What do you need for your classes?
  • Charging cords (phones, laptop, etc.)
  • Medication
  • Comfy blanket (linen and blankets are provided in the room – but if you are not feeling well, you may want your own comforter)
  • What else do you need on your list for 14 days?

What will be provided in the isolation rooms:

  • Basic linen
  • Wifi
  • Garbage bags and garbage pick up
  • Small fridge

Information is provided by email when you move into a temporary isolation room as well as in the room to help you navigate the services and full list of amenities.

Self-Isolation Activities

Self-Isolating can be lonely and difficult. Thankfully we've come up with some acivities to keep you busy! Download the activities below: