IT Services

IT Services offer several computer labs on campus for student use and we also have a help desk for technical support and computer rentals.

File a ticket for Vancouver Campus IT support

Wireless access

Anyone with a valid SFU ID can connect to SFU's SFUNET-SECURE from their devices. Just connect with your device and follow the instructions provided.

Vancouver help desk

Please contact the Vancouver help desk as your primary source for technical support.  

  • Hours
  • Telephone: 778.782.8888
  • Email: its-help@sfu.ca
  • In person: at the Royal Bank Instructional Computing Centre helpdesk in room HCC 1300

Computer lab locations

There are labs on the main floor, second floor and seventh floor of the Harbour Centre building.

There are both PC and Apple desktop computers for use. The second floor lab offers design programming.

Computer rentals

SFU students, faculty, and staff can check out the Belzberg Library to borrow laptops, phone chargers, and other computer accessories.

Our computing labs may also be rented by off-campus groups for educational and training purposes. Visit Meeting and Event Services (MECS) for more information on computing lab rentals (including current lab rental rates).