TECHNICAL POSITIONS
Convergys Canada Mar2003-Present Windows XP Support
Windows Vista Support
Comcast Internet Support
Online Support Jul 2001-Mar2003 Internet Support
under Telus Contract
Minacs Sep 2000 - Mar 2001 MBNA Credit Card Sales
MasterCard with Airmiles Sales
StarChoice Satellite Technical Support
Scotia Career Academy
Shelly Kelly
Mar - Jul 2000 Hardware, software, and network troubleshooting, upgrades, and installation
Access Database maintenance
ter Teaching lab Applications Terminal Server
Lab Monitor
Top-Tech Computers, Ltd.
Terry McNamara
Nov 99 -Feb 2000 § Software Upgrades, Installation: win98, NTWorkstation, RedHat Linux
§ Configure E-Commerce Test Server, web site maintenance, and Administer Teaching lab Terminal Server with CBTs
§ Lab Monitor
ULTRASoftware
Owen Parker
Feb - Apr 1999 Practicum § Configure small peer to peer network
§ Configure cable modem and install Internet Sharing software
§ Office support
Wolverton Securities Inc.
Kelland Newsam,
Tel. 604 622-1000
Feb - Apr 1999 Practicum User assistance, Network planning issues, Moving Exchange server. Hardware and software upgrades. Troubleshooting
SoftWorld97 Kathy Troupe
Tel. 604-683-6159
7-10 September 1997
Volunteer Staff
Assistant Supervisor of the Cyber Cafe
assisting delegates in the use of computers in the cafe. The computers were running under Win95, and connected to the Internet by a subnet running under WinNT.
Acedemic Computing Services - DCSG,Simon Fraser University, Allen Murray 291-3932 Sep94 - Aug96 Novell network operator, help desk clerk: PC, Mac, and Unix, also installation and trouble-shooting. Caring for NeXT network, fixing mice, troubleshooting drive and file system problems, installing NeXTStep3.3 and configuring network connection
Totem Technical Services, Ltd.Burnaby, B.C. Nov '87 - Feb '88 Technical Representative installing and maintaining video surveillance equipment in high-rise apartments and hotels
Iron Music, Ltd.Vancouver, B.C. Summer '85 Electronic repair, musical instrument amplifiers
Physics Dept.Simon Fraser Univ. Summer '81summer job Lab assistant
Ingall's Shipbuilding,Pascagoula, Ms May '78 - Jun '80 Missile systems tech. BPDSMS on LHA class ships, NATO SEA SPARROW on DD963 class ships
Bell and Howell Data Tape Div.,Business Data Products Div.,Pasadena, Ca. Jul. '76 - Aug '77 Production line tech, RP11 remittance processing machine, Data Accumulation terminal (Data General Nova 2), 32 channel high density parallel pulse code modulation tape recorder
US. ArmyJun '73 - Jun '76Missile systems Technician, HAWK