| Convergys Canada | Mar2003-Present | Windows XP Support Windows Vista Support Comcast Internet Support |
| Online Support | Jul 2001-Mar2003 | Internet Support under Telus Contract |
| Minacs | Sep 2000 - Mar 2001 | MBNA Credit Card Sales MasterCard with Airmiles Sales StarChoice Satellite Technical Support |
|
Scotia Career Academy Shelly Kelly | Mar - Jul 2000 | Hardware, software, and network troubleshooting, upgrades, and installation Access Database maintenance ter Teaching lab Applications Terminal Server Lab Monitor |
|
Top-Tech Computers, Ltd. Terry McNamara |
Nov 99 -Feb 2000 | § Software Upgrades, Installation: win98, NTWorkstation, RedHat Linux § Configure E-Commerce Test Server, web site maintenance, and Administer Teaching lab Terminal Server with CBTs § Lab Monitor |
|
ULTRASoftware Owen Parker |
Feb - Apr 1999 Practicum | § Configure small peer to peer network § Configure cable modem and install Internet Sharing software § Office support |
|
Wolverton Securities Inc. Kelland Newsam, Tel. 604 622-1000 |
Feb - Apr 1999 Practicum | User assistance, Network planning issues, Moving Exchange server. Hardware and software upgrades. Troubleshooting |
|
SoftWorld97
Kathy Troupe
Tel. 604-683-6159 |
7-10 September 1997 Volunteer Staff |
Assistant Supervisor of the Cyber
Cafe assisting delegates in the use of computers in the cafe. The computers were running under Win95, and connected to the Internet by a subnet running under WinNT. |
| Acedemic Computing Services - DCSG,Simon Fraser University, Allen Murray 291-3932 | Sep94 - Aug96 | Novell network operator, help desk clerk: PC, Mac, and Unix, also installation and trouble-shooting. Caring for NeXT network, fixing mice, troubleshooting drive and file system problems, installing NeXTStep3.3 and configuring network connection |
| Totem Technical Services, Ltd.Burnaby, B.C. | Nov '87 - Feb '88 | Technical Representative installing and maintaining video surveillance equipment in high-rise apartments and hotels |
| Iron Music, Ltd.Vancouver, B.C. | Summer '85 | Electronic repair, musical instrument amplifiers |
| Physics Dept.Simon Fraser Univ. | Summer '81summer job | Lab assistant |
| Ingall's Shipbuilding,Pascagoula, Ms | May '78 - Jun '80 | Missile systems tech. BPDSMS on LHA class ships, NATO SEA SPARROW on DD963 class ships |
| Bell and Howell Data Tape Div.,Business Data Products Div.,Pasadena, Ca. | Jul. '76 - Aug '77 | Production line tech, RP11 remittance processing machine, Data Accumulation terminal (Data General Nova 2), 32 channel high density parallel pulse code modulation tape recorder |
| US. Army | Jun '73 - Jun '76 | Missile systems Technician, HAWK |
