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Zimbra 5.0.18 unable to modify attrs: LDAP response read timed out, timeout used:30000m



Hi

We have seen that the increased processing and follows the log below that do not know if the problem is in ldap or in number of connections pop3

Is that the problem can be solved by increasing number of ldap connection?

Thanks

Greco

PSTREE
init-+-amavisd---10*[amavisd]
     |-apache2---6*[apache2]
     |-atd
     |-bacula-fd---{bacula-fd}
     |-clamd---2*[{clamd}]
     |-cron-+-cron---sh---verificandoProc---pstree
     |      |-cron---sh---munin-cron---munin-update
     |      `-cron---sh---zmdisklog---zmlocalconfig---zmlocalconfig-+-awk
     |                                                              |-grep
     |                                                              |-java---2*[{java}]
     |                                                              `-sed
     |-dd
     |-6*[getty]
     |-httpd---5*[httpd]
     |-httpd-+-4*[httpd]
     |       `-sh---rotatelogs
     |-klogd
     |-logswatch---perl---zmlogger
     |-master-+-anvil
     |        |-3*[cleanup]
     |        |-pickup
     |        |-proxymap
     |        |-qmgr
     |        |-5*[smtp]
     |        |-4*[smtpd]
     |        |-tlsmgr
     |        `-trivial-rewrite
     |-mdadm
     |-mysqld_safe---mysqld---11*[{mysqld}]
     |-mysqld_safe---mysqld---86*[{mysqld}]
     |-named---6*[{named}]
     |-nrpe
     |-nscd---8*[{nscd}]
     |-portmap
     |-postgrey
     |-saslauthd---4*[saslauthd]
     |-slapd---9*[{slapd}]
     |-sshd---3*[sshd---sshd---bash---bash]
     |-swatch---perl
     |-syslogd
     |-udevd
     |-zmmailboxdmgr---java---511*[{java}]
     `-zmmtaconfig

POP3
190

LDAP
28

IMAP
49

WWW
39

LMTP (7025)
20


/opt/zimbra/log/maillog

 - NoOpRequest
2010-06-16 09:54:36,533 WARN  [Pop3Server-21550] [ip=201.43.182.227;] account - Unable to update account password lockout attrs: luiz@emptrac.
com.br
com.zimbra.common.service.ServiceException: system failure: unable to modify attrs: LDAP response read timed out, timeout used:30000ms.
ExceptionId:Pop3Server-21550:1276692855685:5f71cd98083babe5
Code:service.FAILURE
        at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:253)
        at com.zimbra.cs.account.ldap.LdapProvisioning.modifyAttrsInternal(LdapProvisioning.java:308)
        at com.zimbra.cs.account.ldap.LdapProvisioning.modifyAttrs(LdapProvisioning.java:271)
        at com.zimbra.cs.account.ldap.LdapProvisioning.modifyAttrs(LdapProvisioning.java:252)
        at com.zimbra.cs.account.Provisioning.modifyAttrs(Provisioning.java:1657)
        at com.zimbra.cs.account.ldap.LdapLockoutPolicy.successfulLogin(LdapLockoutPolicy.java:150)
        at com.zimbra.cs.account.ldap.LdapProvisioning.verifyPassword(LdapProvisioning.java:3004)
        at com.zimbra.cs.account.ldap.LdapProvisioning.authAccount(LdapProvisioning.java:2875)
        at com.zimbra.cs.account.ldap.LdapProvisioning.authAccount(LdapProvisioning.java:2854)
        at com.zimbra.cs.security.sasl.AuthenticatorUtil.authenticate(AuthenticatorUtil.java:50)
        at com.zimbra.cs.pop3.Pop3Handler.authenticate(Pop3Handler.java:581)
        at com.zimbra.cs.pop3.Pop3Handler.doPASS(Pop3Handler.java:493)
        at com.zimbra.cs.pop3.Pop3Handler.processCommandInternal(Pop3Handler.java:263)
        at com.zimbra.cs.pop3.Pop3Handler.processCommand(Pop3Handler.java:148)
        at com.zimbra.cs.pop3.TcpPop3Handler.processCommand(TcpPop3Handler.java:48)
        at com.zimbra.cs.tcpserver.ProtocolHandler.processConnection(ProtocolHandler.java:160)
        at com.zimbra.cs.tcpserver.ProtocolHandler.run(ProtocolHandler.java:128)
        at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(Unknown Source)
        at java.lang.Thread.run(Thread.java:595)
Caused by: javax.naming.NamingException: LDAP response read timed out, timeout used:30000ms.; remaining name 'uid=luiz,ou=people,dc=emptrac,dc
=com,dc=br'
        at com.sun.jndi.ldap.Connection.readReply(Connection.java:444)
        at com.sun.jndi.ldap.LdapClient.processReply(LdapClient.java:857)
        at com.sun.jndi.ldap.LdapClient.modify(LdapClient.java:931)
        at com.sun.jndi.ldap.LdapCtx.c_modifyAttributes(LdapCtx.java:1447)
        at com.sun.jndi.toolkit.ctx.ComponentDirContext.p_modifyAttributes(ComponentDirContext.java:255)
        at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.modifyAttributes(PartialCompositeDirContext.java:172)
        at javax.naming.directory.InitialDirContext.modifyAttributes(InitialDirContext.java:153)
        at com.zimbra.cs.account.ldap.ZimbraLdapContext.modifyAttributes(ZimbraLdapContext.java:554)
        at com.zimbra.cs.account.ldap.LdapUtil.modifyAttrs(LdapUtil.java:458)
        at com.zimbra.cs.account.ldap.LdapProvisioning.modifyAttrsInternal(LdapProvisioning.java:293)
        ... 17 more
2010-06-16 09:54:36,534 INFO  [Pop3Server-21550] [name=luiz@emptrac.com.br;ip=201.43.182.227;] pop - user luiz@emptrac.com.br authenticated, m
echanism=login
2010-06-16 09:54:36,553 INFO  [btpool0-258] [name=desmond@greco.com.br;mid=2254;oip=187.35.135.247;ua=zclient/5.0.18_GA_3011.UBUNTU8_64;] soap
 - GetInfoRequest
2010-06-16 09:54:36,571 INFO  [LmtpServer-11089] [] ProtocolHandler - Handler exiting normally
2010-06-16 09:54:36,575 INFO  [btpool0-249] [name=desmond@greco.com.br;mid=2254;oip=187.35.135.247;ua=zclient/5.0.18_GA_3011.UBUNTU8_64;] soap - GetInfoRequest
2010-06-16 09:54:36,576 INFO  [btpool0-228] [name=desmond@greco.com.br;mid=2254;oip=187.35.135.247;ua=zclient/5.0.18_GA_3011.UBUNTU8_64;] soap