Not many investment information sites have a "chief scientist" in
the management lineup, especially somebody who has a Ph.D in
computational linguistics. In fact, I never encountered such a title
until I checked out MindfulEye.com, a Vancouver-based outfit that
recently launched a fascinating new tool for public companies and
investor relations outfits.
Why would an Internet site hire somebody with such a rarefied
academic background? There's a clue in Maite Taboada's curriculum
vitae. Her master's degree in science is from Carnegie Mellon
University, where she worked in the Center for Machine Translation.
That's right, she patrols the frontier of communication between man
and machine.
At one time this field offered academic satisfaction but little
prospect of commercial utility. But the staggering quantity of
information flooding through the Internet -- the good, bad and
malicious -- has created an opportunity for an automated service
that can not only filter it but also assess the mood of the
market.
Enter Lexant, which MindfulEye calls "a new class of artificial
intelligence technology that can read and understand language as it
occurs on the Internet." The site says Lexant uses natural language
processing neural networks and hundreds of rules of grammar "to
determine the true meaning of words in context."
Is this gobbledegook? Possibly. But if it works, it will help
investors deal with the most baffling aspect of the stock market --
so-called market sentiment.
Beginning investors have trouble with this concept. They learn
about such concrete indicators as price-earnings ratios, which are
used by investors to determine whether a stock is cheap (low ratio)
or expensive (high ratio). But then they see investors price one
stock earning $1 a share at 10 times, and another stock also earning
$1 a share at 30 times.
Even more confusing, investors may suddenly decide one day that
the stock with the P/E of 30 should really be priced at only 15.
Why? Because of market sentiment.
Largely because of the Internet, those changes in market
sentiment are communicated with unbelievable speed, often through
myriad online chat groups. Top managers of public companies who fail
to stay on top of them can look out of touch.
MindfulEye began offering Lexant last month to public companies
and to those who advise them on investor relations in a service
called Surveillance. The software monitors online news and
discussion for developments which influence market sentiment,
gathering 250,000 to 500,000 pieces of financial content a day.
But it goes beyond just the words, says Scott Kerr, who heads
business development for MindfulEye. "Lexant does a deep linguistic
analysis, looking at phrases and idioms and putting comments in
context, to produce a comprehensive snapshot of what the online
world thinks about a company right now."
A good analogy is the kind of interested but skeptical attention
an experienced investor pays to the latest pitch from a broker. "I
would never suggest that anybody should trade stocks on this sort of
stuff alone, but I believe that it will be useful to individual
investors as well as to the public companies themselves," Kerr
adds.
That's why he sees online brokers as a market for MindfulEye,
too. He also believes they could find it a good tool to offer to
their clients and plans to offer something designed for that group
next year.
Kerr says the site has several corporate customers for the
Surveillance service. And there are also benefits for securities
regulators as they try to monitor what information and commentary is
passed around the Internet.
And computational linguistics? The Association for Computational
Linguistics -- yes, there is one -- describes it as the scientific
study of language using electronic digital computers. So now you
know.