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A refund may be considered based on the following:
Receipt of written medical recommendation from a doctor (minus a 15% administration fee per program).
Receipt of written recommendation from the Program Instructor or a Camps Administrator detailing why the program is unsuitable for the participant.
If the program has not commenced, a full refund (minus a 15% administration fee per program) will be issued.
If the program has commenced, a pro-rated refund (minus a 15% fee per program) will be issued based on the number of days the participant has attended.
- We will consider program transfers, depending on course minimum registration. A $5 transfer fee may apply.
- If a participant withdraws from a program one or more weeks prior to the start date, a full refund (minus a 15% administration fee per program) will be issued for each program cancellation made.
- If a participant withdraws from a program with less than five business days notice prior to the start date, no refunds will be issued.
- SFU Camps reserves the right to cancel a program one week prior to the start date, or if the program cannot be administered safely. Program fees will be refunded in full.
If you have any questions in regards to our refund policy, please contact us during business hours.
*Please note that this refund policy does not apply to International Camps.