CITY260

Design Thinking for Community Engagement and Empowerment

In this one-day workshop, you will explore how design thinking methods can inform and improve stakeholder engagement.

Design thinking is well known in the product development industry as a method to approach problems that don’t have straightforward, pre-tested solutions. Complex design challenges instead require non-linear exploration and lateral thinking to understand the issues and, ultimately, reach the optimum solution.

You’ll learn how the application of design thinking principles can yield the insights planners need to make better decisions, while also ensuring stakeholder buy-in.

Through a series of tested, real-world examples and hands-on exercises, you will observe how:

  • Design thinking principles can be built into engagement logistics
  • Stakeholders can be actively involved in the exploratory process
  • Participants can become active agents in accurately identifying challenges and alternative solutions.

Currently not available for registration.

What will you learn?

  • What design thinking is and what it is not
  • Why design thinking principles matter for stakeholder engagement planning
  • How design thinking principles can be leveraged and applied to engagement tools/strategies in order to produce the desired outcomes
  • How to assess an engagement plan through the lens of design thinking
  • How to craft an engagement session agenda based on design thinking principles

How will you learn?

You will learn concepts and skills through the following activities:

  • Presentations
  • Class discussions
  • Case studies
  • In-class exercises

Who should take this course?

  • City and community planners
  • Urban designers
  • Social planners

Textbooks and learning materials

We will provide custom course materials.

Professional development credits

AIBC CES participants, PIBC members and BCSLA members may self-report for continuing education learning unit consideration.

Look at other courses in