Kevin Barefoot

Kevin Barefoot is a technical writer and support manager who operates Barefoot Consulting, a freelance business that helps technology organizations plan and manage documentation and support. He has spent a lot of time learning from and helping customers define product support plans that cover several areas, including service risks, tools and profitability; beta and end-of-life or migration programs; documentation; training; translations; call reporting; and maintenance requirements. Kevin has a degree in writing from the University of Victoria, and he worked for over 10 years as a technical writer at Creo and Kodak. You can find him online at

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