Frequently Asked Co-op Questions about COVID-19

Page Last Updated: April 2, 2020


STUDENT QUESTIONS

SFU Co-op Students:

We’d first like to thank all of our students for their flexibility, resilience and strength in the face of an unknown situation. We know there are a lot of questions and we’re all just trying to figure this out one day at a time. 

Additionally, to those students who’ve sent us messages and have been eagerly awaiting a reply, we apologize for the wait – we wanted to be sure we connected in with the right people to give you the right information.

SFU Co-op Program support for students:

At this time all SFU Co-op Program offices are open to support you; however, we are restricting public access to our offices on all campuses. SFU staff moved to alternate remote work arrangements starting March 18, 2020. Our students and employers will continue to be served and we anticipate that there will be no reduction in service.

The decision to move to remote delivery of services to students and employers was made in order to maximize social distancing, and to protect the health and safety of our community members. We thank you for your patience in advance as we all determine how this remote work may impact our activities with you. 

GENERAL INQUIRIES

Q: Where can I find more information on the BC Government's response to COVID-19 for renters, students with loans and paying monthly bills?

A: For more information on the Government’s official COVID-19 response app and for the latest updates, resources, symptom tracking, and self-assessment on the following and more:

STUDENTS INTERESTED IN JOINING CO-OP:

FAQs COMING SOON

If you are interested in joining Co-op at this time, we are working on answering some FAQs for you, which will be added here.

CO-OP STUDENTS CURRENTLY ON A SPRING 2020 WORK TERM:

Q: How can I best protect myself from COVID-19?

A: There are a number of things you can do to maximize your chances of staying healthy: 

Social distancing - maintaining a safe distance (2 meters) from others is one of the best ways to minimize your chances of getting sick. 

  • Wash your hands frequently with soap and water, or use alcohol-based hand sanitizer (with more than 60% alcohol), especially after sneezing or coughing or if you have to go out into the public. 
  • Don’t touch your face with unwashed hands – any germs on your hands transfer easily to your eyes, nose and mouth. 
  • Sneeze/cough, etc. into your elbow or a tissue which you then throw away. 
  • Wear gloves or otherwise protect your hands from touching surfaces (don’t forget to sanitize your gloves if they aren’t disposable). 

For additional information see the Health Resources section at the end of this FAQ.

Q: What should I do if I feel sick?

A: See the information above. Your health is your priority, please take precautions to minimize your exposure and the exposure of others who may not be as resilient. If you feel sick, it is recommended that you stay home and advise your supervisor that you are ill. Many employers we’ve heard from are being extremely flexible for the safety of yourself and their staff – if you have concerns, of course contact the co-op program.

Q: What should I do if I'm uncomortable being in my work environment?

A: If you feel uncomfortable in your work environment, please have a conversation with your supervisor to see if you can work from remotely (i.e. from home), establish an alternate work schedule, or take time off. 

If you must be physically present, you can minimize your risk by following good hand hygiene, not touching your face and being vigilant about coughing or sneezing into a tissue or your elbow. You should also follow self-distancing recommendations. If you are concerned, please contact your Co-op Program.

More info from the BC Centre for Disease Control is available here:

http://covid-19.bccdc.ca/

Q: What if my job can't be done from home?

A: As above, we recommend you have a conversation with your supervisor to see what options exist. There are many ways to minimize your exposure, including self-distancing and good hygiene.

More info from the BC Centre for Disease Control is available here:

http://covid-19.bccdc.ca/

Q: Will I be penalized by the co-op program if I am sick and can't work from home? What if my program has mandatory co-op?

A: No you will not be penalized as your health and safety is the number one priority. There will be no penalties from the Co-op Program if you cannot complete your work term due to COVID-19. 

If you are unable to work due to illness, please inform your employer and the Co-op Program. If your work term ends early due to COVID-19 there will be no penalties from the Co-op Program. Please contact us if you are in this situation. 

For students in a mandatory Co-op Program, we are working with the SFU Administration to determine options to accommodate students who are unable to complete the required work terms, including graduate students. As this information becomes available we will let you know as soon as possible.

Q: Will my co-op grade be negatively impacted by COVID-19?

A: Co-op students will not be negatively penalized for work term matters related to COVID-19. If a student's spring work term has been cancelled or ended early, or if a student needs to be self-isolated or quarantined and cannot fulfill the work term requirements, this will not negatively impact your co-op grade. Grading will be dependent upon submission of the work term report requirements as outlined by your program, and completion of employer and student evaluations. If you have questions please contact your Co-op Program.

Q: What do I do financially if I can't afford to take time off/my employer doesn't pay for sick time/my employer closes my workplace?

A: The Canadian federal government announced on March 18, 2020 a number of financial aid packages to support workers across Canada if they are unable to work due to COVID-19. Measures include the reduction of wait times for Employment Insurance (EI), a wage subsidy for small businesses to help them keep staff, a pause on Canada Student Loan payments for six months, and the establishment of emergency benefits for people who do not otherwise qualify for EI. 

We are currently checking to determine how these federal measures impact Co-op students. As we obtain information, we will forward details.

The SFU Financial Aid and Awards office is currently working on options for students seeking emergency funding where there may be urgent and immediate needs in relation to: 

  • accessing partial funding for a plane ticket home in the case of an international undergrad/grad student and/or 
  • accessing partial funding for technology such as laptops/internet access given the move over to remote instruction (students can receive up to $700).

If you are a student with an urgent financial circumstance please reach out to the Financial Aid and Awards office directly. Note that they are not doing in-person advising and can be contacted via email (fiassist@sfu.ca) and phone (778-782-6930) during their contact hours.

Q: How do EI benefits / Emergency Funding apply to my specific scenario?

A: Please refer to the Government of Canada website for the most updated information.

https://www.canada.ca/en/employment-social-development/corporate/notices/coronavirus.html

Q: What do I do if I want to end my work term early for health/safety reasons?

A: Please contact us before you elect to end your work term early. We understand your concerns and want to work with you and your employer. Students will not be penalized for work terms that are ended early as your health and safety is the number one priority. There will be no penalties from the co-op program due to COVID-19 or other health concerns.

Q: What if my employer has already ended my work term and/or has decided not to extend my spring semester into the summer semester?

A: Contact your co-op program immediately and provide them with the details. We recommend that all co-op students have a ‘back-up’ plan for Summer 2020 (i.e. register for courses, put yourself on waitlists), in the case that our current COVID-19 circumstances last longer than anyone would like.

Please note that the SFU Co-op Program has sent information to Co-op employers to explore remote work options, and if necessary, on how to end work terms early.

Ultimately if you are feeling uncomfortable in your workplace, the decision to end your work term is yours, but please confer with your employer and Co-op Program before making a final decision. There will be no penalties from the Co-op Program due to the impact of COVID-19.

Q: I am student working in the United States (U.S.) what do the recent travel announcements mean for me?

A: The Canadian government announced on March 18, 2020 that both the Canadian and U.S governments have agreed to temporarily restrict all non-essential travel across the Canada-U.S. border.  The Canadian government also indicated that exemptions will remain in place to ensure Canadians who are now in the United States are able to return home.

If you are a Canadian student working in the U.S. and have concerns please discuss with your employer about ending early, working remotely, and determining a return date to Canada.

If you are an international student working in the U.S. contact the SFU International Services for Students to discuss your situation and reach out to your consular representative in the U.S.

Q: What if I have a specific situation that I'm concerned about and I don't know what to do?

A: There are lots of resources available (see below), but you can always contact your Co-op Program, although please note that we are receiving a lot of email and it may take some time to get back to you. 

Students will not be penalized for work terms that are ended early due to COVID-19, as your health and safety is our number one priority.

CO-OP STUDENTS WHO HAVE SECURED A SUMMER 2020 WORK TERM:

Q: What if my employer has decided not to extend my Spring work term into the Summer semester, as I expected?

A: Contact your Co-op Program immediately and provide them with the details. We are also recommending that all Co-op students who have secured a summer work term to make a ‘back-up’ plan for the Summer semester (i.e. register for courses, put yourself on waitlists), in the case that our current COVID-19 circumstances last longer than anticipated.

Q: Can I work remotely on my summer work term?

A: The SFU Co-op Program has provided information to employers to explore remote work options with their Co-op students – if this occurs, please advise the Co-op Program of your circumstances. If your employer is not able to accommodate remote work and they indicate that you must be physically present, you can minimize your risk by following good hand hygiene, not touching your face and being vigilant about coughing or sneezing into a tissue or your elbow. You should also follow social-distancing recommendations. 

More info from the BC Centre for Disease Control is available here:

http://covid-19.bccdc.ca/

If your employer indicates that you cannot work remotely and you are uncomfortable with working in-person, contact your Co-op Program for assistance on your situation. We understand your concerns and want to work with you and your employer. 

It is also important to understand that students will not be penalized for work terms that are ended early due to COVID-19 as your health and safety is the number one priority. 

It is important that before you elect to end your work term early you contact your Co-op Program.

CO-OP STUDENTS WHO ARE STILL SEEKING A SUMMER 2020 WORK TERM:

The SFU Co-op Program is informing local and national Co-op employers that are currently in the process of recruiting Co-op students for Summer 2020, that they are welcome to decide how they would like to proceed. Employers are aware that students are still keen to apply and interview (albeit remotely) and have been advised that Summer semester start dates could be delayed until such time as it is safe to return to regular workplace environments.

At this time, the Co-op Office is also recommending that employers implement secondary work plans for a delayed start date of June 1, 2020 or make plans for remote working options in the case that our current COVID-19 circumstances last longer than anticipated.

Q: I am still interested in starting an International Work Term this summer. What are my options?

A: SFU has suspended all new international work terms for Summer 2020 unless students are able to work remotely from within Canada. 

For those who were placed on an International Work term for Spring 2020, the International Co-op office has sent several email messages to you - please refer to these messages for options as they are unique to your specific circumstance. If you have questions, contact the International Co-op office.

Q: What should I do if I have an interview coming up?

A: If the employer has contacted you directly, please connect with them and ask if they plan to go ahead with interviews at this time. They may suggest Zoom/Skype/phone instead of an in-person interview, or they may prefer to reschedule. 

If the employer would like to continue with an in-person interview, and you aren’t comfortable attending, you can suggest the options above. Before you decline the interview, please contact your Co-op Program, so we can discuss options. 

If you’ve been short-listed for an interview through the Co-op Program let us know if you are unable to attend the interview as scheduled (in-person or online). We will contact the employer on your behalf.

Q: What if I still want to attend an in-person interview?

A: If your interview is scheduled to be in-person and you would like to attend, you can minimize your risk by following good hand hygiene, not touching your face and being vigilant about coughing or sneezing into a tissue or your elbow. You should also follow social-distancing recommendations (2 metres). We suggest you confirm with the employer the day prior to your interview, however, in case anything has changed.

More info from the BC Centre for Disease Control is available here:

http://covid-19.bccdc.ca/

Q: What if my program has mandatory co-op and my employer cancels my summer work term?

A: There will be no penalties from the Co-op Program due to COVID-19 or other illness. For students in a mandatory program, we are working with the SFU Administration to determine options to accommodate students, including graduate students. As additional information becomes available, we will of course let you know.

Q: I'm supposed to be relocating to another city within Canada for my work term, what should I do?

A: For now, we recommend that you: 

  • discuss remote work options or delaying the start date with your employer
  • check with the airline policy in respect to flight changes or cancellations, also consider delaying booking any flights
  • do not sign a lease for an apartment if you haven’t yet
  • make a back-up plan in the case that you aren’t able to relocate – register for Summer courses, get on wait lists and/or consider other potential plans. 

If you have already booked flights, check with the airline to determine what options are available for flight changes or cancellations.

If you have already signed a lease, ask your landlord what your options are to make changes. If they are inflexible, please contact your Co-op Program.

Q: Will I be penalized by the Co-op program if I can’t start my work term when expected (whether in or out of town) this summer?

A: No. Your health and safety is our number one priority. There will be no penalties from the Co-op Program for COVID-19 related situations.

Q: Can I cancel my work term if I've already accepted a position?

A: Yes, if the cancellation is related to COVID-19, but please contact your Co-op Program first. The Co-op Program will connect with your employer, as there may be other options (later start date, working remotely, postponing to the Fall term).

Q: What if I want to stop looking for a work term this Summer?

A: You can elect to halt your seeking activities, but please contact your Co-op Program to discuss, as there may be other options (pausing your search for a few weeks, etc.).

Q: Should I register for courses as a back-up plan?

A: Yes, we recommend you consider a back-up plan, and register for courses or add yourself to wait lists, if needed.

Q: I'm a grad student and my only option to do a Co-op is this Summer, what should I do?

A: You are welcome to continue to apply for posted positions, but please consider a back-up plan, like registering for courses or alternate work options. We’re currently in discussions with grad-level programs to explore options such as modifying requirements to accommodate students who must complete Co-op this Summer. We will advise when we have more information.

Q: What if I have a specific situation that I'm concerned about and I don't know what to do?

A: There are lots of resources available (see below), but you can always contact your Co-op Office – note that we are receiving a lot of email, so it make take some time to get back to you. 

INTERNATIONAL STUDENTS AT SFU

Q: I am an international student who needs to submit biometrics to Service Canada / Immigration, Refugees and Citizenship Canada (IRCC). Has the deadline been extended at this time?

A: Immigration, Refugees and Citizenship Canada (IRCC) has extended the biometrics deadline. You may notice that in their recently-released Program Delivery Instructions, they now reference a 90-day deadline instead of a 30-day deadline. The biometrics instruction letter that is sent to applicants via MyCIC may be out of date.

For more information, please visit: https://www.canada.ca/en/employment-social-development/corporate/service-canada-appointment-system-notice.html?redirect=/reservation?utm_campaign=not-applicable&utm_medium=vanity-url&utm_source=canada-ca_service-canada-appointment

Q: I am an international student in the Co-op Program. My co-op work permit is ending. What are my co-op options for the next semester?

A: International students have implied status as long as they applied for a new work permit. Please check in with the ISS office and see IRCC for additional details: https://www.canada.ca/en/immigration-refugees-citizenship/corporate/publications-manuals/operational-bulletins-manuals/temporary-residents/foreign-workers/work-without-permit/authorization-work-without-work-permit-implied-status.html

HEALTH RESOURCES

Q: What should you do if you feel unwell?

A: The most important thing is to maintain your health and the health of those around you. If you feel unwell self-isolate. That means staying home, and not having guests. 

If you have questions regarding whether or not you should visit a doctor or be tested, see the resources below for advice.

Q: What if I am feeling very anxious about the COVID-19 situation?

A: If you are feeling fear, anxiety, isolation and/or confusion, all of which are completely normal, there are excellent resources available for you - don't hesitate to connect if you need support - see resources for SFU students here: 

Q: What are the COVID-19 symptoms?

A: Please consult with the BCCDC website for symptom information and next steps:

http://www.bccdc.ca/health-info/diseases-conditions/covid-19/testing-isolation

You can find more information about COVID-19:

Some of you may now be considering whether or not you wish to leave the Lower Mainland or Canada, if your family or other supports are elsewhere. We understand that these decisions can be difficult to make, particularly in the face of a global situation that is evolving rapidly. Every situation is unique, and we are here to support you as you consider your choices. 

For students who live locally or choose to remain, we want to reassure you that you continue to be welcome and supported here. For students who choose to return home to other parts of the region, country, or world, we are working hard to ensure accessibility to program staff and student supports. 

If you have further questions or concerns regarding co-op, please contact your Co-op Program and as soon as we are able to provide answers, we will do so. Please continue to check your SFU email for updated information. Thanks for your patience and understanding during this time and stay safe!

EMPLOYER QUESTIONS

Thank you to all our co-op employers who are managing these challenging and unknown times. As you may have heard, on Friday, March 13, 2020, SFU released a statement confirming a movement away from in-person classes effectively immediately and until the end of the semester (April, 2020).

Q: Are your Co-op program offices still open?

A: At this time our Co-op offices are still open; however, we are restricting public access. SFU staff are moving to alternate remote work arrangements starting Wed., March 18, 2020. Our students and employers will continue to be served and we anticipate that there will be no reduction in service.

We thank you for your patience in advance as we all determine how this may impact our working activities with you. The decision to move to remote delivery of services to students and employers was made in order to maximize social distancing, and to protect the health and safety of our community members.

Q: What if my co-op student indicates that they feel ill?

A: The health and safety of our co-op students and employers is of great concern to us. Our students are placed across the globe and in various workplace environments. We have advised our students that if they feel ill, they should follow the expert opinion of the local health authorities.

Q: If my co-op student is ill, what do we do next?

A: We have also advised students that they need to inform their employer if they are ill. Many students are concerned about the financial repercussions of staying home, and if your organization is able to offer sick pay, we encourage that communication.

Q: Is there funding available for co-op student work terms impacted by COVID-19 at this time?

A: The federal government announced on Wed., March 18, 2020 a number of financial aid measures, to support workers across Canada if they are unable to work due to COVID-19. Measures include the reduction of wait times for Employment Insurance, a wage subsidy for small businesses to help them retain staff, pause of Canada Student Loan payments for six months and the establishment of emergency benefits for people who do not qualify for Employment Insurance. 

The SFU Co-op office is checking to determine how or if these measures impact co-op students for both the Spring and Summer 2020 work term semesters. As we obtain more information, we will forward it to students and employers.

Q: Should co-op students work remotely during this time?

A: We’ve heard from several of our students and employers that they too have moved to a remote work environment. If this is an option for you/for co-op students, we are in full support. If you are unable to offer a remote environment, we ask that you provide as much support as possible to any students who are feeling uncomfortable in the work place – including soap and water and hand sanitizer, social-distancing (i.e. not sitting side-by-side with coworkers, maintaining 2 metres space, providing barriers) or alternate working times, for example.

Q: What is the process if we choose to end a co-op students work term early due to COVID-19?

A: In the case that a student is either home ill or has decided to stay home to self-isolate, is uncomfortable working in-person, or if your business is unable to continue to operate, ending a work term early is an option. From the SFU perspective, we understand this situation and we ask that if you need to end a work term early, to please contact the Co-op Office to discuss the logistics and see how we can best support you and our student(s). For our students in this situation, there will be no academic penalties or negative impact on their co-op work term grade.

Q: What is happening with summer 2020 work terms due to COVID-19?

A: Whether you have already hired a co-op student for Summer 2020, plan to extend a current student to work during the summer, or are in the midst of hiring, you are welcome to decide how you would like to proceed. Students are still keen to apply and interview (albeit remotely) and have been advised that start dates may well be postponed until such time as it is safe to return to regular workplace environments, or that remote working situations may be considered.

Q: What are some recommendations if we choose to move ahead with our summer 2020 work term?

A: We are recommending that you plan for a delayed start date of June 1, 2020 or consider remote working options.

We are also advising students to make a ‘back-up’ plan for Summer 2020 (ie. register for courses), in the case that our current circumstances last longer than anyone would like. 

*All new international work terms have been suspended for Summer 2020, unless the student can work remotely in their home location in Canada or the work term is delayed until Fall 2020. For further information please contact your co-op contact listed below.

Q: Is there any flexibility on the number of hours required for Co-op work terms for the Summer 2020 semester (May - August)?

A: The minimum number of hours required for a SFU Co-operative Education work term has been reduced to 280 hours from 420 hours, if needed, to lower the barrier for employers (for Summer 2020 semester only). In addition co-op work terms may have a delayed start date or be conducted on a part time basis for Summer 2020.

Q: What if I have more questions?

A: If you have any concerns or questions, please don’t hesitate to contact us – we may not have an immediate answer, but you can rest assured we are working as hard as humanly possible to get you and our students the information they need to make good decisions.

Please note: The SFU Work Integrated Learning unit has implemented a COVID-19 management plan. All staff are working remotely following SFU guidelines for social distancing measures due to COVID-19 pandemic. Please contact your co-op program by email or phone.

CO-OP/WIL STAFF QUESTIONS

The SFU Work Integrated Learning unit recognizes the challenging situation that COVID-19 has created for staff, students and all of our WIL partners. Decisions are being made daily on how to address the matter as federal and provincial governments, institutions and employers react and respond to Health Authority directives.  Advisories are being updated daily and how we conduct our work activities is changing rapidly with each announcement.  Just this afternoon the BC government announced new Employment Standards and Unemployment Insurance strategies and we are determining how and if this may impact co-op students and employers.

This outbreak affects us all. We expect all programs to consider and prioritize the health and wellness of our students, staff and employers/organizations.  With program decisions being made we need to use common sense, appropriate flexibility and leniency with our student/employer situations and we need to recognize that there will likely be cancellations, delays or postponements.  

Below is information for staff to be aware of and some initial guidelines for all WIL staff:

Q: What are the working arrangement guidelines for all WIL staff at this time?

A: The SFU Human Resource unit has created guidelines for all employee groups.  SFU HR sent out info Tuesday, March 17 and SFU HR is integrating this into the SFU FAQ section:

The SFU Work Integrated Learning unit has implemented a COVID-19 management plan. All staff is working remotely following SFU guidelines for social distancing measures due to the COVID-19 pandemic. 

Q: Is the university closed?

A: The University is NOT closed. Students will be moving to an online format for academic courses. We as a service unit are continuing to operate remotely. Paramount for all staff - if not feeling well they should contact their supervisor and stay at home and follow health authority guidelines. 

Q: What if I have plans to travel or have traveled outside of the country recently?

A: Non-essential travel out-of-country should be cancelled and we ask that all staff returning from out-of-country to self-isolate for 14 days before returning to work. If you have out-of-country guests, including the U.S., we are also asking that you self-isolate for 14 days.

Q: How does pay, sick leave, and/or vacation work at this time?

A: In terms of pay, sick leave, and/or vacation, SFU HR will be addressing policies related to this for all SFU staff.

For WIL-specific processes, see below:

Supervisors: Just a reminder that all absence reporting (sick days, in lieu, or vacation days) must be sent to: absences_wil@sfu.ca. Any modifications to work schedules should also be sent to this email address.

For staff that report to Muriel: Please send your absence reporting (sick days, in lieu, vacation days) and any other absence emails to: absences_wil@sfu.ca and cc Muriel Klemetski. 

This will ensure both Muriel and Barb receive the email. Emails sent only to Muriel can easily be buried in the daily volume of emails she receives and you may not receive a quick response. Barb can then alert Muriel to any urgent requests that require an immediate response.

Q: How do I conduct events, meetings, interviews, or advising appointments?

A: If you are able to conduct your work in an online format that is recommended and in most cases preferred.

Q: How do I conduct a large scale event? (Over 50 people)

A: As of Monday, March 15th, 2020, the BC government has banned all 50+ in-person events. As a result we need to cancel all WIL 50+ in-person events in the coming weeks. On-line delivery for large scale events should be considered where possible.

Q: How do I conduct a small scale event? (Under 50 people)

A: Smaller scale events should be moved to online options or be conducted in rooms where social distancing is feasible. If neither is possible please postpone until further notice or cancel.

Q: How do I conduct one on one in-person activities?

A: Interviews, advising, on-site visits and one-on-one type meetings are ok as long as social distancing is feasible. If needed these can be moved to online options or phone.

Q: How do I conduct on-site visits?

A: Most units have completed the majority of our Spring 2020 on-site visits.  If you are still scheduling in-person on-sites, please call ahead to confirm what format is preferred and we are recommending where possible to transition future meetings to phone calls or other technologies.

Q: What if I am unsure about moving forward with an event?

A: If you are unsure of what to do with an event, please inform registrants that an event may be postponed. Please consider the event cancellation/postponement communication samples outlined here: http://www.sfu.ca/ceremonies/covid19/comms.html

Q: What technology do I need to use to conduct work online?

A: All academic classes have moved to an online format and the university is discussing strategies, alternative delivery methods, and/or move to online platforms. SFU Information Technology (IT) is creating guidelines for employee technology use and this will be circulated when completed. 

Q: What if I can't conduct my group activity in an online format?

A: If an online delivery technology is not available for your activity and you are not able to practice social distancing, it is recommended to postpone the activity until further notice or cancellation.

Q: Who can I ask if I have technology questions?

A: Please contact Gene Louie via email (gene_l ouie@sfu.ca) and visit: https://www.sfu.ca/itservices/remote-study-work-resources.html

Q: How do I make phone calls if working remotely?

A: If you wish to install Bria phone line (internet phone line) $25/month, please contact phones@sfu.ca. Each of your staff members who will be using Bria number required to fill our Bria purchase memorandum: https://www.sfu.ca/itservices/technical/phones/bria_ccs/purchase_memorandum.html

Q: Do I need to pay to park at Burnaby campus at this time?

A: Although remote work is strongly recommended where possible, there will be no charge for daily parking on the Burnaby campus from now until the end of the semester. This measure is to provide an affordable option to community members who wish to avoid public transit at this time.

  • Student parking permit holders, Burnaby & Surrey will be refunded parking fees from March 15th to the end of the semester. 
  • Payroll deductions for Faculty/Staff permit holders, Burnaby & Surrey will be suspended until the end of the semester. 
  • The parking service counter will be closed and will continue to assist SFU community via phone and email.