With almost 200 priority consultations taking place at any given time across departments, the Government of Canada handles a large volume of complex public engagement initiatives. Add to this the official directive that “government and its information should be open by default,” and it is clear that the federal public service is undergoing a period of renewal in its relationship with the public.
The SFU Centre for Dialogue hosted two workshops in partnership with the Privy Council Office in January 2017 to support innovation and capacity building across the federal public service. The first workshop provided a forum for training and peer learning with 40 members of the inter-departmental Consultation Community of Practice. Highlights included mapping critical relationships that support government public engagement, as well as presenting several Centre for Dialogue tools and case studies, including our Strategic Framework for engagement sponsorship, Eight Characteristics for Highly Effective Public Engagement and an overview of Canada’s World. Participants used this information to support group discussions about applications to current projects, and ended the day by identifying future needs for learning and support.
The second workshop explored the federal government’s vision for public engagement and generated ideas to create a 10-year roadmap to increase public engagement capacity across the federal public service. Participants included members of the Privy Council Office Consultations Team and the Treasury Board Secretariat Open Government Team. This workshop marked the debut of the Centre for Dialogue’s ENABLES framework, which provides guiding questions to focus organizational capacity building efforts in public engagement.
Op-ed: To stem populist tide, government must embrace engagement, The Hill Times (January 25, 2017)
“Awesome organization, learning design, facilitation & content!”
“The wealth of expertise of SFU representatives was helpful.”