Public Engagement Services

We specialize in public engagement processes that create space for respectful and productive conversations between stakeholder groups, moving beyond “yes versus no” to allow for co-created solutions. Our team of engagement professionals understand the many factors that impact decision-making—such as public feedback, expert opinion and stakeholder needs—and add value to clients by helping to clarify the role of each in our work.

We offer a full slate of engagement services to support a wide range of objectives:

  • Program design and implementation across the engagement lifecycle
  • Visioning workshops to identify shared values and aspirations
  • Generative dialogue to surface issues, opportunities and potential solutions
  • Deliberative workshops to create informed recommendations to decision-makers
  • Stakeholder roundtables and focus groups
  • Background materials with infographics and approachable language
  • Digital engagement through crowdsourcing, video, preference selection and deliberative tools
  • Stakeholder mapping, outreach and accessibility planning
  • Evaluation, outcomes reporting and feedback management
  • Community capacity building and participatory design
  • Engagement training and organizational development

Our dialogue-based approach has been tested in many different policy and decision-making contexts. Since 2007, the Centre for Dialogue has designed and facilitated more than 60 major public and stakeholder events, including highly scrutinized processes for government organizations such as The Province of British Columbia, Metro Vancouver, BC Hydro, and Vancouver Coastal Health.

Our methods are informed by leading industry standards such as those defined by the International Association for Public Participation (IAP2) and the National Coalition for Dialogue and Deliberation (NCDD).

Interested in working with us? Contact us to receive a quote.

Project Highlights

New Westminster Public Engagement Strategy

Civic Engage staff worked with New Westminster's Public Engagement Taskforce to develop a made-in-New West strategy that builds on the City's existing work, best practices from other municipalities and leading industry standards. Read more.

Delbrook Lands Community Dialogue

The Delbrook Lands Community Dialogue was a six-month engagement process on the future of a 4.3-acre site in the District of North Vancouver. Residents and stakeholders identified ideas for potential land uses and made a recommendation to Council that was informed by community values and real-world constraints. Read more.

Building QMUNITY Consultation

QMUNITY, BC’s Queer Resource Centre, partnered with Civic Engage to deliver an extensive community consultation on the future of the organization and its new facility to be built in Vancouver’s West End. Building QMUNITY included a full-day dialogue with over 80 participants, 8 focus groups, and an online survey. Read more

Deep Cove Community Dialogue

The Deep Cove Parking & Access Community Dialogue provided a unique opportunity for residents and other stakeholders to develop a made-in-Deep Cove plan to address the local parking crisis and resolve issues of community identity. Dialogue participants strongly supported the notion that Deep Cove should be shared by residents and visitors, leading to a series of specific and actionable recommendations for District Council. Read more