During a Trip
Book a Trip
Log on to Concur
Before booking a trip, you must create a user profile to
to log on Concur. Visit the Getting Started
page for more details.
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Program Overview
Learn more about the services offered by the travel program and our travel partners. learn more →
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Getting Started
Learn how to get started on booking your trips and about some common travel program myths. learn more →
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Booking a Trip
Learn the basics of booking a trip for yourself, others, and a group. learn more →
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During a Trip
Learn more about how to set up your travel alerts, get emergency help, and your Duty Of Care service. learn more →
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After a Trip
Learn how to reconcile your travel expenses for both your SFU CCard and personal Credit Card learn more →
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How To?
Quick Links to learn how to create a profile, book a trip, get help, and reconcile expenses. learn more →
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Booking For Yourself
Learn more about how to book a trip for yourself through our video tutorials. learn more →
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Booking For Others
Learn how to book a trip for others through our video tutorials. learn more →
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Booking For Group
Learn how to book a trip for a group through our video tutorials. learn more →
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Contact an Agent
Got a question during your trip? Our agents are available 24/7 to help make your trip a successful one. learn more →
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FAQ
Get answers to the most frequently asked questions and save yourself the hassle of confusion. learn more →
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Video Tutorials
See all video tutorials on how to book a trip for yourself, others and for a group. learn more →
Helpful Tips
Set Travel Alerts
Once the traveller has booked their trip, they will receive helpful travel alert messages and will be kept up to date with any changes through Vision Travel.
- The notifications will mostly be received via email, unless opted for text message alerts in Concur.
- Travel Alerts will only be for flights.
- Examples of Alerts are :
- Flight delays
- Storms and weather conditions
- Gate changes
- Flight cancellations
Get Emergency Help
In the case of an emergency during your travel, Vision Travel is available to assist and advise you 24/7.
- During working hours assistance from SFU.
- After Hours assistance from Vision Travel
- For more information on getting help, visit the Contact an Agent page.
SFU's Duty of Care
If you have any questions/concerns about the TravelSmart program, please email us at: travelsmart@sfu.ca