During a Trip
Book a Trip
Log on to Concur
Before booking a trip, you must create a user profile to
to log on Concur. Visit the Getting Started
page for more details.
Set Travel Alerts
- The notifications will mostly be received via email, unless opted for text message alerts in Concur.
- Travel Alerts will only be for flights.
- Examples of Alerts are :
- Flight delays
- Storms and weather conditions
- Gate changes
- Flight cancellations
Get Emergency Help
In the case of an emergency during your travel, Vision Travel is available to assist and advise you 24/7.
- During working hours assistance from SFU.
- After Hours assistance from Vision Travel
- For more information on getting help, visit the Contact an Agent page.
SFU's Duty of Care
If you have any questions/concerns about the TravelSmart program, please email us at: firstname.lastname@example.org