Undergraduate Student Advisor

Ms. Hélène Pouliot

Office: WMC 2601                                            
Tel : 778-782-8744                                
Email :                                                                                   

During enrollment (weeks 10-12) and the beginning of classes (weeks 1-3), the Student Advisor will not be available to make program/plan declarations. If you need help with this, please visit between the 3rd and 10th weeks of the semester.

Regular Advising Hours

Due to current concerns relating to COVID-19, all face-to-face meetings with the Advisor are currently suspended.  The Advisor will continue to be available by email and phone during her regular advising hours.


  • Mondays & Wednesdays, 10:00 am - 12:00 pm and 2:30 - 4:00 pm
  • Thursdays, 10:00 am - 12:00 pm

By appointment only:

  • Thursdays, 2:30-4:00

LiveHelp by appointment:

  • Wednesdays, 2:30 - 4:30 pm (see below for details)

Students must bring an advising transcript when coming to see the Student Advisor. Advising transcripts are available at

If you cannot come for advising during these hours please contact Hélène Pouliot to make an appointment at another time.

*** Please note that the Advisor's office hours are subject to change.


If you cannot attend an in person drop in session, it is possible to request a pre-scheduled live session during drop-in times.

The French Undergraduate Advisor is available several hours a week online to provide assistance to students through LiveHelp. LiveHelp is a secure online instant messaging system where you can ask quick questions. For instructions on how to use LiveHelp, please click here. Students will be assisted on a first come first serve basis based on log in time. If you are in the queue to speak with the Advisor do not log out as you will lose your place in the queue. Please note that LiveHelp hours are subject to change without notice.

LiveHelp Hours:

**Please e-mail a copy of your advising transcript prior to your LiveHelp session.**







If you would like to schedule a LiveHelp session at a different time, please e-mail our French Undergraduate Advisor at with your advising transcript attached (available at