Undergraduate Student Advisor

Ms. Hélène Pouliot

Office: WMC 2601 
Email: frenadv@sfu.ca

Due to current concerns relating to COVID-19, all face-to-face meetings with the Advisor are currently suspended.  The Advisor will continue to be available by email, and will answer during her regular advising hours.

Hélène is available to meet with students through Zoom. Email frenadv@sfu.ca  to schedule a meeting.

Regular Advising Hours


  • Mondays & Wednesdays, 10:00 am - 12:00 pm and 2:30 - 4:00 pm
  • Thursdays, 10:00 am - 12:00 pm

By appointment only:

  • Thursdays, 2:30-4:00

LiveHelp by appointment:

  • Wednesdays, 2:30 - 4:30 pm (see below for details)


If you cannot attend an in person drop in session, it is possible to request a pre-scheduled live session during drop-in times.

The French Undergraduate Advisor is available several hours a week online to provide assistance to students through LiveHelp. LiveHelp is a secure online instant messaging system where you can ask quick questions. For instructions on how to use LiveHelp, please click here. Students will be assisted on a first come first serve basis based on log in time. If you are in the queue to speak with the Advisor do not log out as you will lose your place in the queue. Please note that LiveHelp hours are subject to change without notice.

LiveHelp Hours:







If you would like to schedule a LiveHelp session at a different time, please e-mail our French Undergraduate Advisor at frenadv@sfu.ca.