Whenever possible, let students know you care about them and their success
Demystify your role by sharing an anecdote, joke, or sharing something about yourself
Be learner centered: “be interested in learners instead of trying to be an interesting teacher”
Provide constructive feedback and outline specific actions students can take to improve
Consider the “whole student” and the pressures and challenges the students may face outside your class
Consider alternative forms of office hours (for example skype, webconferencing, group office hours or canvas chat), and let students know what to expect from office hours
Personally invite small groups of students to attend office hours.
Brenda showcases instructor support. She arrives early to lectures to speak individually with students to check in and seek their feedback.