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Get help form (Surrey)

Fill out the form, and you should receive a response in 24 business hours.

Requests are monitored between 8am-8pm, Monday to Friday. We will do our best to direct your query to the most appropriate support person and get you a response as soon as possible.

What do you need help with?

What details can be helpful?

You can consider providing the following details, if applicable: 

  • the name of the system you are trying to access (e.g., Canvas), 
  • the name of your browser (e.g., Firefox), 
  • your operating system (e.g., Windows 8), and 
  • whether or not you are able to log in to other systems

Contact information

This will allow us to re-direct your report to the appropriate group in a more timely manner
This Email address will be used to contact you if you are experiencing a problem with your SFU Email account
Please provide your SFU student number (if applicable) to allow us to do a secondary search if needed