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Introducing ServiceHub

ServiceHub is our new one-stop portal for you to interact with IT Services about the services you are interested in.

If you need assistance with a service, request for support at servicehub.sfu.ca.

Computing account

One person, one Computing ID.

Your Computing ID is the username before “@sfu.ca” in your SFU email address. For example, if your SFU email is "kipling@sfu.ca", then your Computing ID is "kipling". Don't confuse it with the 9-digit student/employee number on your SFU ID card.

Computing ID is your digital key to login to SFU's technology services available to you, such as:

Resources

FAQ

I have more than one email address. Which one contains my Computing ID?

Everyone at SFU has a primary email address (formatted as computingID@sfu.ca), as well as one or more email aliases (commonly formatted as firstname_lastname@sfu.ca). Usually the Computing ID doesn't have any underscores, has 8 characters and is a combination of the characters from the first and last name of the account holder. For example:

Name Computing ID Alias
     
Rudy Kiping kipling Rudy_Kipling
Katie-Louise Barr klbarr Katie_Louise_Barr
Chaya Hunt chunt Chaya_Hunt

Available to

Students, faculty, and staff

View on ServiceHub

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