Introducing ServiceHub

ServiceHub is our new one-stop portal for you to interact with IT Services about the services you are interested in.

If you need assistance with a service, request for support at

Computing account

One person, one Computing ID.

Your Computing ID is the username before “” in your SFU email address. For example, if your SFU email is "", then your Computing ID is "kipling". Don't confuse it with the 9-digit student/employee number on your SFU ID card.

Computing ID is your digital key to login to SFU's technology services available to you, such as:



I have more than one email address. Which one contains my Computing ID?

Everyone at SFU has a primary email address (formatted as, as well as one or more email aliases (commonly formatted as Usually the Computing ID doesn't have any underscores, has 8 characters and is a combination of the characters from the first and last name of the account holder. For example:

Name Computing ID Alias
Rudy Kiping kipling Rudy_Kipling
Katie-Louise Barr klbarr Katie_Louise_Barr
Chaya Hunt chunt Chaya_Hunt

Available to

Students, faculty, and staff

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