- Get help
- Services
- Announcements & alerts
- Service outages
- Security alerts
- Major initiatives
- SFU works toward keeping devices out of landfills
- A journey to improved WiFi
- Expanded identity options for students within SFU applications
- Help us, help you, connect to better WiFi
- IT Services' new support system: ServiceHub
- Information Security Essential Courses
- IT Services leadership announcement
- University Wide Password Change Initiative
- April 2021 technical issue
- Telephone System Core Infrastructure Upgrade
- Decommissioning fraser.sfu.ca
- Information security
Introducing ServiceHub
ServiceHub is our new one-stop portal for you to interact with IT Services about the services you are interested in.
If you need assistance with a service, request for support at servicehub.sfu.ca.
Computing account
One person, one Computing ID.
Your Computing ID is the username before “@sfu.ca” in your SFU email address. For example, if your SFU email is "kipling@sfu.ca", then your Computing ID is "kipling". Don't confuse it with the 9-digit student/employee number on your SFU ID card.
Computing ID is your digital key to login to SFU's technology services available to you, such as:
Resources
FAQ
I have more than one email address. Which one contains my Computing ID?
Everyone at SFU has a primary email address (formatted as computingID@sfu.ca), as well as one or more email aliases (commonly formatted as firstname_lastname@sfu.ca). Usually the Computing ID doesn't have any underscores, has 8 characters and is a combination of the characters from the first and last name of the account holder. For example:
| Name | Computing ID | Alias |
|---|---|---|
| Rudy Kiping | kipling | Rudy_Kipling |
| Katie-Louise Barr | klbarr | Katie_Louise_Barr |
| Chaya Hunt | chunt | Chaya_Hunt |
View on ServiceHub
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