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- IT Services' new support system: ServiceHub
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Introducing ServiceHub
ServiceHub is our new one-stop portal for you to interact with IT Services about the services you are interested in.
If you need assistance with a service, request for support at servicehub.sfu.ca.
goSFU
A student information management system
goSFU is the information management system available to SFU students, faculty, and staff 24/7. All SFU students are able to access goSFU for course registration, viewing grades, tracking degree progress, ordering transcripts, and applying for graduation. For faculty and staff, access to goSFU is provided for the purpose of performing administrative and advising duties.
how to Access
Students/Alumni
Access to the Student Centre (goSFU) is provided for students and alumni to enroll in classes, view grades, track academic progress, order transcripts, apply for graduation, and much more.
How to access goSFU
- You must have an active SFU Computing ID to access goSFU.
- See the timeline for receiving your SFU Computing ID.
- If your SFU Computing ID has not been activated yet, activate it now.
- If you are an SFU alumnus who graduated before 2009, you may need to reactivate your SFU account to access goSFU.
Undergraduate applicants
Access to goSFU is provided for applicants to check and update their application, self-report grades, and pay admission fees.
How to access goSFU
- You must have already applied to SFU. See next steps.
- Sign in to goSFU as an applicant at https://applicant.sfu.ca, with your 9-digit SFU student number and temporary password.
Forgot your SFU student number or temporary password?
- Connect with Registrar and Information Services for support.
- See the hours of operation and directions for in-person assistance at any of our three campuses.
Faculty
Access to the Faculty Centre (goSFU) is provided for instructors to check class schedules, view class rosters, assign final grades to students, and submit or approve grade change requests.
Instructors will obtain access to goSFU automatically once their teaching appointment has been entered into the system. Access to goSFU will be provided for as long as the instructor has an active teaching appointment at SFU.
How to access goSFU
- You must have an active SFU Computing ID to access goSFU.
- If your SFU Computing ID has not been activated yet, activate it now.
- Access to your Faculty Centre is tied to your SFU Computing ID; role accounts cannot be used.
Staff
Access to goSFU is provided upon request to staff members for the purpose of performing administrative and advising duties.
How to access goSFU
- You must have an active SFU Computing ID to access goSFU.
- If your SFU Computing ID has not been activated yet, activate it now.
Request staff access to goSFU
- Request for access via the goSFU Access Form.
- You must be in a temporary or continuing position at SFU. The purpose of your goSFU access request must be related to your position at SFU.
- Authorization from your Department and the Registrar is required. Access cannot be granted to role accounts.
Fraser International College (FIC) Students
Students who attend and are currently enrolled in classes at Fraser International College (FIC) are able to access goSFU to pay residence fees.
How to access goSFU
- You must have an active SFU Computing ID to access goSFU.
- If your SFU Computing ID has not been activated yet, activate it now.
- Check if your SFU Computing ID is still active. Your SFU Computing ID may become deactivated if you do not enroll in classes for at least one term at FIC.
Applied to SFU?
Sign in to goSFU as an undergraduate applicant at https://applicant.sfu.ca with your 9-digit SFU student number and temporary password.
Resources
Students/alumni
Connect with Registrar and Information Services for support.
Undergraduate applicants
Explore knowledge articles and join the SFU Future Students Community.
Faculty
See Faculty Resources for detailed instructions and frequently asked questions.
For inquiries or issues related to grade submission or changes
- Undergraduate: Contact Undergraduate Records (urecords@sfu.ca)
- Graduate: Contact Graduate & Postdoctoral Studies (gradstdy@sfu.ca)
Staff
Seek support from an appropriate department in Student Services or Graduate & Postdoctoral Studies. For technical issues that cannot be resolved by these departments, please create a ticket in ServiceHub.
Available to
View on ServiceHub
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