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Managed devices

Desktops and laptops managed by IT Services

Managed devices refers to desktops and laptops that are managed by IT Services. Staff and faculty can enroll their devices purchased through SFU's Procurement Services into managed devices, to benefit from standards that ensure the device is secure, license compliant, connected to enterprise resources, and regularly updated and maintained. Managed devices can also be found in offices, lecture rooms, labs, and libraries on campuses. 

Why use managed devices?

  • Reliability - Your device will quickly receive software updates and patches with little to no interaction on your part.
  • Time Efficiency - You will stay more productive as most deployment and updating processes run in the background, freeing up more time for teaching, research and management.
  • Flexibility - You can choose when and where to install new software or run maintenance on your device through Self-service portals.
  • Security - IT Technicians will manage the security of your machine so you don't have to. You can rest assured that software patches, antivirus protection, and firewalls are well maintained.
  • Confidentiality - Your data and files will remain confidential; no personal data is scanned, indexed, or transmitted off your device. ITs servers also keep full audit logs of any actions performed by technicians.
  • Compliance - Your device will always be in compliance with legislation governing requirements for research or student data on University computers.Your device will quickly receive software updates and patches with little to no interaction on your part.

Obtain managed devices

Faculty and staff can contact your departmental IT staff to obtain or enroll in managed devices. Please contact your departmental IT staff first for any question and issue related to managed devices.

Questions or issues?

  • Need desktop support?