MENU

INSTALL THE FORTINET VPN APP

MFA IS REQUIRED TO ACCESS SFU VPN

Your SFU account must be secured with SFU Multi-Factor Authentication to use SFU VPN.

Choose your operating system (OS) and follow the instructions to install:

Step 1

Download FortiClient VPN client.

FortiClient VPN .deb (Ubuntu, Linux Mint)

FortiClient VPN .rpm (Fedora, CentOS, Redhat)

Step 2

Right click on the downloaded file and then click Open with Software Install.

Step 3

Click Install.

Step 4

Click on Show Application and open FortiClient.

Step 5

Put a tick on "I acknowledged..." and then click I accept.

Step 6

Click Configure VPN.

Step 7

Configure using settings below and hit Save.

VPN Type: SSL-VPN
Connection Name: SFU VPN
Remote Gateway: vpn.its.sfu.ca
Port: 10443
Client Certificate: None

IMPORTANT: ENSURE THAT "CUSTOMIZE PORT" IS SELECTED.

Step 8

Enter your Computing ID and password then click Connect.

Step 9

A final prompt for your SFU Multi-Factor Authentication (MFA) code will appear. Grab your MFA phone app or hardware token and enter your MFA code in the box next to Token then press Submit

Reminder: Your SFU account must be secured with SFU's Multi-Factor Authentication to use SFU VPN. If you haven't enrolled in Multi-Factor Authentication, then complete our setup steps.

Step 10

You've successfully connected to the SFU Network when you see this.

STEP 11

Make sure to you are connected to the VPN everytime it's needed. The VPN disconnects when your computer is idel or sleeps. Unlike Wi-Fi, it does not re-connect automatically.

Log in to SFU VPN using the 6-digit MFA code displayed on your MFA app or hardware token.

You can tell you are connected to SFU VPN, when this dropdown menu shows "Disconnect SFU VPN".