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FAQ
Microsoft Office
Who can use MS Office?
FACULTY AND STAFF
- MS Office is available to all current SFU faculty and staff with a Microsoft 365 account.
STUDENTS
- MS Office is available to all current SFU students with a Microsoft 365 account.
- Note. "Students" include graduate students (as defined by the Dean of Graduate Studies) and undergraduate students enrolled in a degree granting course (as defined by Student Services). At this time, Continuing Studies students are not eligible.
OTHER
- SFU retirees, emeritus and adjunct professors are eligible for Office 365 online to help facilitate working with the University community. This furnishes all the Office services, but does not allow for downloadable desktop installs of Office. The Office suite is still available in a browser.
Are there any cost to using MS Office?
MS Office applications are free for eligible SFU faculty, staff, and students.
How do I get access MS Office?
1. Sign up for Microsoft 365
- MS Office is available to all current SFU faculty, staff, and students. Visit the Getting Started page for instructions on how to sign in to your SFU Microsoft 365 account.
2. Access Microsoft Office applications
- MS Office Web: Visit M365 Portal > Select any of the Office apps
- MS Office Desktop: Launch any of the Office software on your desktop (e.g., Word, Excel)
How do I install MS Office on my Individual-use or university-managed device(s)?
Individual-use
- Visit the Getting Started page for instructions on how to install Microsoft Office on your individual-use device.
University-managed
- If you are an SFU faculty/staff and you hold a university-managed device, Microsoft Office applications should be pre-installed on your device.
- Please contact the IT Service Desk at it-servicedesk@sfu.ca or 778-782-8888 for any software inquiries/installations.
What if I leave the university?
Access to Microsoft 365 will be available as long as you are a current faculty, staff, or student. Once you are no longer eligible in this manner, your login ID will become invalid for the installed software on your device(s).
Note. Under the terms of Microsoft’s License Agreement, you are obligated to uninstall Microsoft applications when you are no longer eligible to receive Microsoft 365 for free.
What if I'm not eligible?
SFU's agreement for Microsoft 365 covers current students, faculty, and full-time continuing staff. Unfortunately, the additional cost for covering the entire University community (including retirees and emeritus professors) is prohibitive. We apologize for any inconvenience.
If your department needs to collaborate with you, it would be necessary for you to make arrangements to purchase the software, or to use the software on a computer physically located on campus. However, your status with the University as a retiree or emeritus professor also entitles you to education pricing directly from Microsoft.
Additional questions? Please visit the M365 Resource Hub.
For additional assistance, contact the IT Service Desk at it-servicedesk@sfu.ca or 778-782-8888.