OneDrive - Fixing Sync Conflict Issues

OVERVIEW

MS Office applications will attempt to sync Office files that you open with OneDrive. This page outlines the steps needed to resolve the "Upload Blocked" error message when you open a synced Office file from your OneDrive desktop:

"Upload blocked. You are required to sign in to upload your changes to this location" error message

 

FIXING SYNC CONFLICTS FOR OFFICE FILES (WINDOWS)

Step 1. Click the OneDrive cloud icon in your taskbar notification area.

Windows OneDrive icon

Step 2. On OneDrive, click "Help & Settings" on the bottom right corner. From the pop-up menu, select "Settings".

OneDrive Help and Settings menu

Step 3. On the pop-up window, select the "Office" tab and uncheck "Use Office applications to sync Office files that I open".

Checkbox for "Use Office applications to sync Office files that I open" on Windows

 

FIXING SYNC CONFLICTS FOR OFFICE FILES (MAC)

Step 1. Click the OneDrive cloud icon in your menu bar.

Mac OneDrive icon

Step 2. On OneDrive, select "More" on the bottom right corner. From the pop-up menu, select "Preferences".

OneDrive settings

Step 3. On the pop-up window, select the "Office" tab and uncheck "Use Office applications to sync Office files that I open".

Checkbox for "Use Office applications to sync Office files that I open" on Mac

 

Details

Article ID: 3817
Created
Wed 6/22/22 2:41 PM
Modified
Tue 6/20/23 4:52 PM

Related Services / Offerings (1)

Microsoft OneDrive is a file hosting and synchronization service for individual use at the university.